Deleted

This is the contents of a text file I have named 'Key sent re-roll response.txt'

"We don't normally re-roll giveaways where the key has been sent, since there's no way of knowing whether it has been redeemed. If you have another key to send, we can grant your request. Otherwise, your options are to wait and see if the user marks it as received, or we can delete the giveaway for you. Please let us know how you'd like to proceed."

There are exceptions if we know the key was not redeemed, usually involving contact with the winner. It's usually an unknown, though. I also usually advise them to give the key to a friend in case it hasn't been activated. I would actually recommend that for public giveaways people establish contact with the winner before giving them the key just to be certain. If they don't respond within a week, it's grounds for a re-roll. Just include proof of attempted contact with the request to save time, because we're going to ask for it if you don't.