avg suddenly detects as threat "steamwebhelper.exe"
i cant acces to my "friend activity" and tried to delete him and re download, but the problem still
i don't know what to do, maybe.... add to exceptions?

9 years ago*

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It should be safe IF it's a genuine .exe.
[EDIT] Basically, if you got two of these while running Steam, it's bad. If you only have one, it's normal and safe.
Also, if you're on Windows 7, you can right click it and open location. If it's in a Steam directory, it's safe. ;)

9 years ago
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i have 6 now

9 years ago
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4

9 years ago
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2

9 years ago
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AVG is well know for report false positives due to his "sensitivity". Try with another AV.
Right now i have 2 process steamwebhelper.exe actives. Also you can see more detailed info about the process if using System Explorer.
System Explorer Security Report for steamwebhelper.exe:
http://systemexplorer.net/file-database/file/steamwebhelper-exe/27804831?sei=1

9 years ago
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I have two instances running right now. It's the same file, in the same location, running twice.

Steam is a very poor housekeeper.

9 years ago
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Damnit, this bends the truth I'm used to know. The world is a lie...

9 years ago
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Upload your file to an online service such as http://virustotal.com/.

But, AVG is right this time. Steam should have never aroused this paranoia by making the browser a stand alone process.

In all seriousness now, it's most likely a false positive. You can rest assured using an online scanning service as stated above.

9 years ago
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I believe I read that the updated features added to the browser required it.

9 years ago
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when i add steamwebhelper.exe to exceptions, the same error appears thanks to "online shield"

9 years ago
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Steamwebhelper is the Steam process that lets Steam connect to the internet.
Steamcommunity sites, Store and even cover art for games will not be able to connect as Steam is basically a browserskin.

Any half-decent security software should prompt you for 3(?) new processes that want to connect to 'the internet' after each and every Steam patch (fun with Steam Beta): Steam.exe, Steamwebhelper.exe and Steamerrorreporter.exe. Allow at least the first two each time.

If you're using Comodo Firewall eg. you run the risk of these processes being auto-sandboxed and will not work properly. This is not an issue with your A/V or Firewall/Sandbox software, but with Steam using different processes for their silly set-up.

9 years ago
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ha, steam now works well without doing anything

9 years ago
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Time to drop AVG. It lost the plot somewhere around 2010-2011.

9 years ago
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