EDIT: Thanks guys, it seems like the user name i kept entering was already used but it did not tell me.. just kept giving me the same error! i got my code now thank you!!
hey guys, i have been trying to get a code for either mafia 2 or civ 5 for a couple of days now, and i keep getting that same old error that everybody had in the first 24 hours after voting.

Oooops.
It seems there was a problem.
Can you please try to register your details again, as we encountered a glitch in the matrix.

even though the golden joystick site says that i AM eligible.. see:
FREE Game
You're now eligible for a free game*, courtesy of sponsors Green Man Gaming - choose between Sid Meyer's Civilization V or Mafia II for PC, via Steam - click here to get your code.

I have voted in every category and i entered the same e-mail that i used to register for the golden joystick awards.. please help?

1 decade ago*

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You must also use the same e-mail for your GMG account. Change it to whatever you used to vote and change it back after you got your code. That worked for me, though if you're already using the same e-mail and still get the error, then you'll probably have to contact customer service.

1 decade ago
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did you get the confirmation email from CVG? You might need to enter your profile and have them send it.

1 decade ago
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  1. You need to use the same e-mail on your GMG and CVG account.
  2. You need to verify both e-mails (if you didn't recieve the verification e-mail press button to resend).
  3. Go to your GMG profile and change your e-mail so it only consists of normal letters (NO CAPITALS).
  4. Redeem the game here and when entering e-mail enter it without capitals.
1 decade ago
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Actually you don't need to verify the CVG account, I didn't and I got my game fast and easy. Although my GMG account was verified long ago.

1 decade ago
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Could be you're in a country that GMG doesn't sell to. If they don't sell, they might not even be willing to pass you a free game.

1 decade ago
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You have to choose a new username when filling the form in GMG, if you use your own it gives that error.

1 decade ago
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Not that I know. I used the same infos for registering that I had on GMG and it worked.

1 decade ago
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Not my case, I tried a lot of times with my user and didn't work, the first time I used a random username it worked.

1 decade ago
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You HAVE to use your GMG credentials when you're choosing which game you want. Both email and password.

1 decade ago
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I DIDN'T use my credentials and that was the only way it worked. Same for all my friends.

1 decade ago
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Sure. Their official website is wrong, you're right.

1 decade ago
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Cause their official website worked PERFECTLY this days. And according to you, the people who didn't have an account in GMG couldn't get a free game? Maybe that's why in Their official website they allowed people to use a new username. Sorry but yes, I'm right.

1 decade ago
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Sure

1 decade ago
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I get 'oops you haven't voted yet' :s

I'm sure it's been 24 hours since I did vote...oh well.

1 decade ago
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Did you verify your CVG account (sometimes you don't recieve the verification e-mail and have to resend it)?

1 decade ago
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I have the same problem since yesterday:

  • My GMG account have more than 1 year old.
  • CVG account was created yesterday and e-mail verification is completed.
  • Both email are the same.

So... I dont know what to do, only wait, and try again later. :(

1 decade ago
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Same here. :/

1 decade ago
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I tried everything, still getting message : You're not voted. I even create another accounts , still nothing. It's hopelesss.

1 decade ago
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Maybe all keys was gone... :(

1 decade ago
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Just got my key :3

1 decade ago
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Tell us what wizadary you used, master!

1 decade ago
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I removed all capital letters from my gmg email-addres.

1 decade ago
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Same here Zrr00- My account is verified, I have voted 4-5 times now, but I still claims I have not. Mildly annoying, and I've followed all steps above. GMG, Y DIS HAPPEN?

1 decade ago
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Yeah the gj free game thing is ambiguous as **** I had to create a new user but I still didn't receive anything :-?? No idea how you're supposed to use the account you already have. Gave up.

1 decade ago
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It's all a scam. The persons who pretend to have received their free games are all bots.
P.S. yes, I also seem to be human, since I can't get the free game, no shit what I try, and I'm doing everything they demanded.

1 decade ago
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1 decade ago
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I did the same thing and got no game but I am not voting again with my other e-mail. I feel voting twice would not be right.

1 decade ago
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Same problem, it's a joke?

1 decade ago
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1 decade ago
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1 decade ago
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Not true, i waited 24 hours after getting an error. Tried again with a new username and i got an email in less than 5 minutes with the game key.

1 decade ago
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is verifying cvg acc required to transfer the info about voting?

1 decade ago
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I did not verify mine and still got my key.

1 decade ago
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Alright, we all agree- THERE IS NO FUCKING WAY TO FIX THIS< THIS SHIT IS BROKEN AND THERE ARE MANY METHODS> FIX YO SHIT GREEN MAN GAMING
Rant over.

1 decade ago
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I got my key after 2 days

1 decade ago
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3 days now I have been trying to get ONE.. fuckheads have exploited the system and got many copies and I can not even get one.. lame fucks some people are

1 decade ago
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I voted and created a bogus CVG account but then it turns out that I had to supply the same email for the CVG account as I have registered on GMG. That's pretty lame (and they only tell you in the fine print). I have no interest in letting Future gobble up my private email so they can spam it.

Meh, I own both games, was just doing this to get a key to give away here, so whatever...

1 decade ago
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first, do all the stuff and say i'm elligible
second, click all the e-mail stuffs and come to the page where i have to enter my informations
third, enter my CVG informations, says there is a bug in the matrix (lol)
fourth, enter my GMG informations, says I'm receiving an email for my keys
fifth, get the e-mail I have to click a link from to verify my e-mail and receive my "free games"
seventh (?), come to the page from that link, says i havent voted yet

-> finally says there can be a 24 hours delay for the link to be valid to come with the key stuffs. will wait that

1 decade ago
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Closed 1 decade ago by Skulleater.