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Is it an acceptable backlight bleeding?

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HommeCrabe

Hi guys!
Today I've received my new monitor, a Samsung S24D590PL with PLS/IPS panel. It is very nice and a pleasure to watch, but I've noticed backlight bleeding. It doesn't bother me that much, except the small spot on the center left of the screen, which contrasts a lot. I would like to ask you if it is a normal or acceptable level of backlight bleeding, or should I return it? Here is a picture whose brightness is quite accurate to what I see in real conditions (don't bother with the white dead pixels, it's my camera's fault): http://i.imgur.com/gJO7WdZ.jpg
Thanks in advance for your advices :)

9 years ago*

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23 Comments
bloosh100

i wouldnt accept that a little bleeding is fine but thats like a few millimeters too much

9 years ago
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EViLiSLuRKiNG

actually IPS light bleed can very and is one of downsides of IPS just some monitors are worse then others but all have some sort of light bleed as to what is to be accepted also depends on the person and how much they see it as it is only visible during dark scenes and some are better at not leaking light then others

this is why it is important to read up on IPS and the tech before just buying it because some monitors are better then others with light bleed

and the cheaper monitors tend to have more from your picture that does not seem so bad i have seen worse but light bleed will not be avoided with IPS

http://en.wikipedia.org/wiki/IPS_panel

Super TFT

Super TFT

Advance Super TFT

IPS-Provectus

and several more and they all have there cons and pros but generally the more you spend the better you get

9 years ago
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Dhampy

I would consider initiating an RMA for that much.

9 years ago
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ThirdSketch

On a completely new monitor? Heeeeeellllllll noooooooooooo.

9 years ago
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ThirdSketch

It's broken. Return it like the plague.

9 years ago
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Kamarae

This. Return it and get a refund or a new monitor. That isnt acceptable at all.

9 years ago
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oujisan2236

i dont get that with my old Sony EX what ever it is now )5 years old and no one damn problem with it sadly no excuss to upgrade).

id take it back if i were you.

9 years ago
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Sisyphus

I'd say that's a bit too much for a brand new TV. That's the kind of thing you expect after a couple years of use.

If its like that brand-new, out of the box, what's it going to be like in a year or two?

9 years ago
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Xmaker

I have the same screen and I had the same problem (mine was less noticeable though) until I adjusted screen settings (was still there but only visible if you put your face at 150degree 3 inches from the screen during a complete black screen)... I noticed that brightness was at 100% so I lowered it at 75 % (100% on this screen is just too much after a while your eyes will be tired...) I also put HDMI Black to normal instead of low (this is required if you want to use extended RGB instead of limited... But you will need to enable extended RGB in nvidia control panel if you have a nvidia card)... Otherwise it is a great monitor price/quality wise...

9 years ago
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HommeCrabe

I adjusted the settings as you described but the problem is still noticeable. Do you know if Samsung support is fast and efficient?

9 years ago
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TheCrisisCore

I would RMA it it's going to get worse the longer you use it, even quicker with 100% brightness and full backlight brightness.

9 years ago
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SCHUMI4EVER

Pretty normal to get more backlight bleed with IPS/PLS monitors I'm afraid, it's their own drawback...so I'd say that's normal.

My own ASUS PB258Q has backlight bleed at both bottom corners and the model PRAD tested had the same issue. I rarely notice it anymore though.

9 years ago
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valfather

I've got a new Acer IPS monitor arriving on Thursday, here's hoping I don't end up with a bad one as far as the backlight or dead/stuck pixels. First time using an IPS, heh.

I've had a little backlight bleed on some of the TN panels I've used but nothing as obvious as in OP's image. :/

9 years ago
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SCHUMI4EVER

Unfortunately it's common for IPS panels to have a light pool or two as I said. But yeah hopefully. Although either way in my monitor's case it's pretty much only annoying during movies (as with this monitor being 16:10 the entire area is letterboxed black (where it's most obvious) rather than having some colour which would immediately make the light pool less obvious if not invisible)

That said the backlight bleeding on my old TN panel was MUCH worse, I could see the freaking light bars...though that was after 7 years of heavy use and fairly high brightness.

9 years ago
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KaiserTroll

Muhahahaha....Blooooodd !!

I'd say return it. If it is that way brand new, it will most likely get much worse as time goes on.

9 years ago
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Khale

That needs to be returned. From the picture I'd say the monitor had been damaged as that's an obscene amount of backlight bleed for the type of monitor, and the shape of it implies impact damage to me, which I feel is supported by what looks to be half a dozen or so stuck pixels as well.
Return that shit ASAP and make them send you back a proper monitor.

9 years ago
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TheKarmoCR

You are aware that the big white thing on the monitor is the cursor, right? At first I thought it was the bleeding, until I clicked the image.

9 years ago
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Cim

It's not been damaged and it's not an obscene amount. Sadly, this is how the consumer segment of monitors is today. It's a total crap-shoot as to if you get back-light bleeding or dead-pixels. Unless your buying the high-tier monitors meant for professional use this is nothing out of the ordinary.

You have to keep in mind that the vast majority of people won't notice this at all. They simply aren't looking for it, or running the monitor at a lower brightness (or perhaps dynamic brightness which usually hides it).

That said, I wouldn't accept that monitor either since the back-light bleed is so sporadic... but don't expect the next one to be perfect.

9 years ago
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HommeCrabe

The stuck pixels are from my camera sensor (btw, I hadn't noticed that there were so much of them before!), so the problem is not here, fortunately! Anyway, the left spot is really disturbing me, so I'll contact Samsung and hope they'll do whatever is necessary.

9 years ago
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HommeCrabe

Thanks everyone, I appreciate! I think I'll try Samsung support and see what they answer me. Too bad, I wanted it to be perfect on the first try :(

9 years ago
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WaveZero

I would return it as well, if you brought it at store it might be a more quick process.

9 years ago
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TheKarmoCR

If returning is not too cumbersome for you, by all means, do it. That's the only way companies are gonna up their quality standards.

9 years ago
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HommeCrabe

Samsung has on-site warranty so they should come at my place to replace the screen.

9 years ago
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