I continue to get "Unexpected error" When I try to shove money into Steam's gullet. I noticed that in my bank account, the last game I purchased has not completed the transaction. Has anyone else experienced this? Is there a way t expedite it? Besides making a ticket, anyway. I know it's not my bank, as I have made multiple non-steam purchases since then.

9 years ago*

Comment has been collapsed.

i cant activate a groupees key so id wager steam is having issues :)

9 years ago
Permalink

Comment has been collapsed.

This has been happening since yesterday.

9 years ago
Permalink

Comment has been collapsed.

I won Batman AC here a few hours ago and I was able to activate the key with no problem at all :)

9 years ago
Permalink

Comment has been collapsed.

Because that is exactly what we are discussing. >:(

9 years ago
Permalink

Comment has been collapsed.

I got a lot of unexpected error lately, i think it's a server issue.

For me, rebooting Steam usually fix the problem.

9 years ago
Permalink

Comment has been collapsed.

Sounds like the same error I had when trying to make some larger than usual steam purchases via paypal - "An unexpected error has occurred. Your purchase has not been completed." Credit card still worked, though. I assume it's some fraud prevention algorithm on Valve's part, but that's just a guess...

Somewhere I've read you can contact Steam support and (eventually) have your account marked as a big spender, so you don't have to deal with this sort of nonsense. Was afraid to contact them just yet in case some overworked support person pushes the wrong button and locks me out for the duration of the sale. Good luck! :)

9 years ago
Permalink

Comment has been collapsed.

STEAM IS DYING PEOPLE!!! DYING I TELL YOU!!!

DESURA IS THE FUTURE!!

9 years ago
Permalink

Comment has been collapsed.

NO!!!! UPLAY is the FUTURE!!!!

9 years ago
Permalink

Comment has been collapsed.

I'm starting my own LlamaPlay store. All games are free, but you have to beg for them on SG forums.

9 years ago
Permalink

Comment has been collapsed.

llama... give me game for llamaplay.

Please?

9 years ago
Permalink

Comment has been collapsed.

You smart ass mother f*cker

9 years ago
Permalink

Comment has been collapsed.

:P

9 years ago
Permalink

Comment has been collapsed.

ORIGIN!!!!

9 years ago
Permalink

Comment has been collapsed.

of Llama...

9 years ago
Permalink

Comment has been collapsed.

That's what you get for being an odd llama. Steam is dying, they need to release Half Life 3, and now. Meanwhile, I say hello to GOG...

9 years ago
Permalink

Comment has been collapsed.

I contacted Steam support. They did indeed clarify that my pre-purchase of 10 copies of Half-Life 3 threw up some red flags. They are fixing the issue and forwarding my order!

9 years ago
Permalink

Comment has been collapsed.

LIES! Steam support would never respond that quickly!

9 years ago
Permalink

Comment has been collapsed.

Also: Damn steam for taking another 10 bucks off Shadow of Mordor after I bought 4 copies. >:(

9 years ago
Permalink

Comment has been collapsed.

yeah! screw them for making you save money!

9 years ago
Permalink

Comment has been collapsed.

o_O He didn't save money... They reduced the price AFTER he bought 4 copies.

9 years ago
Permalink

Comment has been collapsed.

Welp I read that wrong xD I apologize haha

9 years ago
Permalink

Comment has been collapsed.

Well thank you for that.

Most people wouldn't even bother with an apology, it's nice to see that there are still people with manners and respect! :D

9 years ago
Permalink

Comment has been collapsed.

why the hell did you need FOUR copies?

9 years ago
Permalink

Comment has been collapsed.

You're doing it wrong!
Everyone knows you wait until they are on the daily deal, else, wait till last day... heh

9 years ago
Permalink

Comment has been collapsed.

Email support. I know PSN refunds the difference if the game goes on sale within 7 days. Valve might do the same. Or maybe not. Heavy emphasis on the latter.

9 years ago
Permalink

Comment has been collapsed.

Never.

9 years ago
Permalink

Comment has been collapsed.

I keep getting this today -.-

An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support.

9 years ago
Permalink

Comment has been collapsed.

Better Google for better results but;

Steam has purchase and activation limits:

around 25 key activations per day

around 10 store purchases per hour

(might be slightly different but there "are" limits)

If you anyway hit those, you get this error, been there. It doesn't need to be bank related or such (but better check). Just let it cool down and remember not to buy/activate in "bulk" next time. And ticket'ing those won't help you loose discount deadline during winter sale...

9 years ago
Permalink

Comment has been collapsed.

I asked Steam Support awhile back with the exact same issue, what they told me was to do the following (excerpt from the email):

If using a PC

  • Please exit Steam, and navigate to the …Steam directory (by default this is C:Program FilesSteam - if you set a different installation directory, you will need to browse to it).
  • Delete all of the files in this folder except: Steam.exe and the Steamapps and Userdata folders
  • Restart your computer and test the issue again.

If using a Mac:

  • Exit Steam and go to the folder Users/[username]/Library/Application Support/Steam
  • Delete all of the files in this folder except for SteamApps and Userdata.
  • Restart your computer and test the issue again.

For all operating systems:

  • Ensure that you are not using any IP proxy or VPN software. These applications must be completely deactivated when purchasing through Steam.

If the issue still persists, try using a web browser (Internet Explorer 7 or higher on PC, or Safari if on a Mac) to make the purchase using http://store.steampowered.com/
(End excerpt)

This worked rather well with the problem and pretty much fixed it entirely, what it does (I assume) is reinstall all the updates for Steam. Hope this works for you too!
EDIT: Formatting

9 years ago
Permalink

Comment has been collapsed.

I got that error in the browser on a new computer; taking my purchase to the client solved the problem for me. After having bought something from the client I was able to buy from the browser.

9 years ago
Permalink

Comment has been collapsed.

Are you traveling right now?
If you are in other country than your own, then you will fail to purchase or add funds to your wallet .

9 years ago
Permalink

Comment has been collapsed.

I have the exact same problem with PayPal during 'rush hours' on Steam. Direct banking works fine in those situations, so I guess it's a problem between Steam and PayPal, since I can use PayPal just fine 2-3 hours after the new deals are up. Seems like Valve doesn't keep up with server infrastructure vs. user amount that well.

9 years ago
Permalink

Comment has been collapsed.

Gabe doesn't love us anymore

9 years ago
Permalink

Comment has been collapsed.

Your money is not good enough.

9 years ago
Permalink

Comment has been collapsed.

Yup, I bought 2 games during the sale, and both times the check out derped. Yo, Gaben, you have like 1 million dollars, get some more servers and people to fix shit.

9 years ago
Permalink

Comment has been collapsed.

lol more like 1 billion dollars mate.

9 years ago
Permalink

Comment has been collapsed.

Gabe wants a Llama burger, save your life!!!!

Don't kill me Llama

9 years ago
Permalink

Comment has been collapsed.

Closed 9 years ago by oddllama.