You can still send people money? Anyways contact Steam Support.
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https://support.steampowered.com/kb_article.php?ref=8812-OGHB-4570
or maybe he just typed his acc name wrong due to which u got the top up
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I doubt even the most dedicated of Steam Wallet savers would attempt to add the risible sum of 20 roubles to their account. You realise how little 20 roubles is worth, right?
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Hum... I've heard things about Russians sending wallet and getting your Steam account locked or something... I don't remember for sure. I'd contact Steam support explaining the situation.
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So should you, top comment
This was a human error on the part of the support agent moving the funds to the correct account. It is not indicative of an exploit. The account in question has been unlocked and we’re going to look at improving our tooling to prevent similar errors in the future.
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Also, be aware underscores will become italic formatting when posted here.
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Yup, expect some cook blocks soon :(
You could try to write to Steam Support, but they probably won't even read it. And if they will, they will not care.
Good for you there's no Summer Sale Redux :P But then, Marked Ninja Daily Deal was set for 3 days, so who knows...
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It's really surprising this kind of thing still works; I've heard a story about such Russian trolling long time ago (I guess it was some guy, who interfered in Russian chat in Dota, they got mad at him for some reason and sent him a couple of rubles to his account, and this messed his wallet up; this also was during the sale - a real headache for him, obviously).
I am from CIS and I use qiwi-wallet to add funds to my account, the main thing is that I send them as rubles, and they get to my account as USD - I've never had any problems with this so far.
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You won't get lock and if you had previously steam wallet in another value, the rub gets converted to it. If you didn't and your value is changed - let valve know that and they will change it back (after you briefly explain everything). :)
Source: personal experience
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I really have no idea how that sentence says "no chargebacks" - unless you can only use paper/metal money in those kiosks or terminals.
If you've made electronic payment you can always chargeback - you go to bank and scream "bastard company stole my money" and they reverse it back.
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Look what I found in Steam EU EULA: "YOU DO NOT HAVE A RIGHT TO WITHDRAW FROM A TRANSACTION OR OBTAIN A REFUND ONCE DELIVERY OF THE CONTENT HAS STARTED OR THE PERFORMANCE OF THE SERVICE HAS COMMENCED, AT WHICH POINT YOUR TRANSACTION IS FINAL."
Surprise, surprise, you can chargeback Steam - since reversal and chargeback are different things...
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Если бы мы знали русский, то мы бы в ней написано. Используйте Google Translate, ладно?
Ура!
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Кто то положил специльно мне 20 руб на кошелёк Стима, проблема в том что ранше в таких случьях те люди кто ложили деньги заберали их обратно, типо они «нечайно» ошиблись, а аккаунт человека на которого деньги ложили блокировалься и ты не мог традить, активировать игры, покупать и тп, пока Стим суппорт не решит проблему, у меня проблем пока нет и надеюсь не будут, говорят что деньги обратно они забрать не могут и что у меня проблем не будет, ну кто знает раньше такие проблемы случались.
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"20 RUB has been added to your Steam Wallet. These funds are available for immediate use on the Steam Store. There may be a clearance period before these funds are usable in other Steam features.
This email message will serve as your receipt. You can also access your Purchase History online at any time.
Steam Wallet funds
20 RUB
Subtotal
20 RUB
Tax
0 RUB
Shipping
0 RUB
Total
20 RUB
Payment Info:
Kiosk
20 RUB
Confirmation Number
"Don't know if I should show it?"
Date Confirmed
Sun Aug 17 09:10:59 2014
For help or product support, please visit http://support.steampowered.com."
What should I do? I heard Russians adding this to troll you and making your account or balance block, WTF?
Update, I found a guy named same as me, he said he sent the money by error, I didn't had any problems so I guess this must be true.
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