Im on the 13 message to them, the ticket was even closed 1 time without they even checking my claim...
they just spam precanned responses, and based on all their babble my accound should have access to market, but it doesnt...

im really tired of this thing they call support :/

11 years ago*

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Steam support has never been good. It would be awesome if they had phone support.

11 years ago
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If they had GOOD phone support, because they could just ask your account or mail and "I'll send you a link to help your problem" and when you see it was a FAQ link.

11 years ago
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Gabe Support?

11 years ago
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they are all as high as it gets.

if you know what i mean
11 years ago
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High standards?

11 years ago
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definitely

11 years ago
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Um. Yeah, sure, why not.

11 years ago
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You could try calling them, but I don't know if they have a number.

11 years ago
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Deleted

This comment was deleted 2 years ago.

11 years ago
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Search online. At least that won't be same brainless copy/paste.

11 years ago
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What is the message you are getting about the marketplace. I lost my market place a few months ago because I had not made a purchase off steam for a year. Even after making a new purchase it takes 30 days for you to get it back. Redeeming keys on steam does not count either.

11 years ago
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i made a purchase on the 29th of last month

11 years ago
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So less than 30 days ago

11 years ago
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indeed

11 years ago
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Yeah, Steam support is really embarasing :/

11 years ago
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The support usually takes 1 or 2 days, depending on what you want to know, if you have recently used Steam on another device besides the one you usually use Steam on, that I believe means you can't use trading for the next 14 days. Also, if you have recently used a different credit card than you have used before on Steam, you can't use Community Market for a bit.

11 years ago
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And also, sadly, spamming them doesn't speed up the response time.

11 years ago
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Let's replace "days" by "weeks" to make this statement plausible.

11 years ago
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This comment was deleted 5 years ago.

11 years ago
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lol

11 years ago
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changing is a life constant... and even a decaying corpse keep changing ;D

11 years ago
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trained monkeys working for 1 banana a month so don't expect much out of steam support, it fucking suxs ! weeks for a reply to get a generic copy pasted answer that has nothing to do with wtf you asked in the first place. least EA have 24/7 LIVE support ... and how much banana's do steam earn a minute? just wish they would pay them monkeys more

11 years ago
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unfortunally i have to agree... i had no complain about steam before this "cancer"

11 years ago
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I am currently having a "conversation" with them thats been going for a while concerning the frame-rate drops in CSGO since the Arms Deal update. They send me the usual rubbish (re-install etc) but completely refuse to acknowledge the humungous support thread where loads of people are having the issue.

They closed my ticket yesterday saying "if the problem persists re-open the ticket", when my last message had already said that the problem WAS PERSISTING. RarwrawrrararrG!

11 years ago
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yeah my ticket was already closed 1 time, without them looking at my claims

11 years ago
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gaben@valvesoftware.com

just bug that guy

11 years ago
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If you are speaking multiple languages, try a non-English support. Monkeys and bots don't speak German that well, so after the first auto-bot response you actually get a human.

11 years ago
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I'll try that if i get another bot response, thanks

11 years ago
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Hey you guys should know by now, one of the thing of steam is having cheap stuff, and so is steam suport... cheap
I've get help there once, but most time they just send you a FAQ link that ins't really about what you're asking and that usually you already have read =/

11 years ago
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Da best place for any general problem going on steam, Click it if you're a man!

But if you're having any account detail problem, then you're faked up.

11 years ago
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it seems so :/ immmmmmmmmmm f*cked

11 years ago
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Apparently "wallet puchases do not qualify." ... thats dumb alright... but i got a response, it just took them 14 days

Steam will be losing money, coz im unhappy for their locking my account for no reason and their crappy support

11 years ago
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Closed 11 years ago by whitdemon.