Hi, I have created new paysafecard account and activated bonus PIN code on it sometimes ago. But now when I tried to pay with it it was not possible. The bonus PIN code had expiry date on the 31st of August but I thought when I activate it on my paysafecard account before that date then I can use the credit anytime. Was I wrong? I can see the bonus PIN code in my account transaction history with full balance on it. But the balance of my account is zero. Thank you for any help.

11 years ago*

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Little bump: Anyone knows if activated PIN code on your paysafecard account can expire?

11 years ago
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I always have used direct pay and never added pins to my account but if you add it to your account, you should have the money on the account and be able to pay with it.

11 years ago
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I thought the same. I can see the PIN code in there with money on it. But the account main balance is zero and when I tried to pay with the account it said I don't have enough money on it (it was much less than is on the PIN code). I am confused, I wrote on the support. I am waiting what they will tell me.

11 years ago
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Closed 11 years ago by Romla.