Submitted mine about 10 hours ago, I think.
[EDIT] Just checked, got refunded within 3 hours. Sweet.
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Apparently I was refunded, according to the email I've received... However, my Steam wallet amount hasn't changed...
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I got one refund approved within an hour. Second refund request was submitted 9 hours ago, and I have not yet received information about approval. So its a gamble now.
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The topic is a bit old, but I was wondering - people who were granted refunds, when did you get your money back in your Steam wallet? In how many days that is, as it seem the time is quite long. Some hints will be appreciated to have an approximate time, thanks!
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2 days doesnt sound that bad - I was hoping to use the wallet before the sale ended, and just now found out the wallet money werent refunded instantly - hard to figure out why, considering I paid for the refunded items with wallet too. I hope it wont take longer for me, thanks for the heads up.
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I paid with wallet which was the hilarious part - why the hell did they need several days to process a refund from wallet to wallet? When it was approved within 1 hour. Other than that, the refund arrived on Monday, just 2-3 hours after the sale had ended.... Valve are nice, as always.
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And what could be the reason for that? No banks related, no credit cards, no pre-paid cards converted to something else, nothing. Steam wallet back to Steam wallet. Popular services that offer you to keep money in some form refund these instantly - PayPal wallet and Amazon gift cards, for example. But no, Steam are discovering the hot water all over again.
Read: they prefer refunds not to be instant so that people take them more rarely than they would if they were instant. I get it; it; I'm still unhappy about it.
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Steam never denied to refund me, that is my experience.
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Bought MGS V then realized my computer didn't met the min requirement. Asked for refund stating the min requirement stuff. Got an email from support accepting my refund solicitation, but it will take up to 7 days until the money gets back to me (bought using my steam wallet credits). This happened 2 days ago so I'm in the 7 day period so far.
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Steam doesn't offer refunds for those, it's stated in the announcement.
Purchases Made Outside of Steam
Valve cannot provide refunds for purchases made outside of Steam (for example, CD keys or Steam wallet cards purchased from third parties).
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I had multiple refunds. Usually they approve somewhere between 30 minutes to 12 hours. I don't think any of my refunds took longer.
However, it took about 2 days for funds to be available in wallet.
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I have a Steam Support Ticket opened because I was successfully approved for a refund but even in 10 days no funds have been refunded to me even though they took the game out of my account. Have gotten two automated responses that didn't address my problem in the slightest....
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From what i've heard from my friend, your money will not be transferred until a week after the refund-ticket. They will also take a certain amount of the money spent on the game, so you won't get a complete refund.
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Refund approval is fast but crediting the money to your account can take days.
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I've had to refund a couple of purchases. It took about an hour for them to respond, and it will be a week before I can spend the money in my Steam wallet.
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Everyone should know about the new refund policy right?
For those that have already asked for a refund, how long has it or taking you, to get the refund?
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