If the winner is suspended for a month, i would ask support for a reroll, since he can't possibly activate it then in time.
Comment has been collapsed.
If you are in contact with the winner, you might be able to screenshot a conversation on steam and open a ticket to have support mark it received for him/her. This is just an educated guess, since I've never had to do this before. As long as the game is activated in their library and you have a screenshotted conversation of them saying they received it, support will probably take care of it for you.
Comment has been collapsed.
the winner has 1 week to activate and mark the ga as received. (the explanation in the rules and guidelines isn't very clear since the creator has 1 week to deliver, and the winner has 1 week to activate it since the ga ended, so both deadlines run at the same time)
you could try sending a ticket as suggested by others but maybe it will take even more time than wait till the winner comes back. :3
Comment has been collapsed.
2,023 Comments - Last post 21 minutes ago by AKFalcon
73 Comments - Last post 1 hour ago by adambiser
2 Comments - Last post 1 hour ago by Landhammer
33 Comments - Last post 2 hours ago by Atombomb2097
844 Comments - Last post 2 hours ago by sensualshakti
24 Comments - Last post 5 hours ago by Chad78
337 Comments - Last post 7 hours ago by kbronct
625 Comments - Last post 3 minutes ago by ConanOLion
173 Comments - Last post 8 minutes ago by DrR0Ck
112 Comments - Last post 9 minutes ago by Swordoffury
60 Comments - Last post 26 minutes ago by llsnowll
2 Comments - Last post 32 minutes ago by ThePonz
26,370 Comments - Last post 33 minutes ago by ZaSan
8,926 Comments - Last post 52 minutes ago by CurryKingWurst
One of my giveaways ended nearly a week ago and I noticed the winner got suspended for a month about a day after that. They hadn't marked it as received by then and there's been no change since. I'm unsure what to do now, would it do any good trying to contact them since they are suspended?
Comment has been collapsed.