Giveaway Entry Changes

Hi SG,

The site has just been updated with a couple of changes for entering giveaways.

1. You can no longer enter to win games you have previously won. You'll see a "Previously Won" error. This occurs when you have won the game in the past, and your win is marked either "Received" or "Awaiting Feedback". If you do not receive your gift after one week, and mark the giveaway as "Not Received", then you will once again be able to enter giveaways for the game.

2. When your account is synced, the site will remove open giveaway entries for games which have been detected on your account. Points will be restored if any giveaway entries are removed. This way, if you buy new games or redeem bundles, you don't have to worry about searching for and manually removing your giveaway entries after syncing. As well, automatic syncing now occurs more frequently, and your account will be synced every 48 hours when you visit the site. This might be further shortened to 24 hours in the coming days.

I think the pros far outweigh the cons with the above changes. I believe this will greatly reduce the number of support tickets. Issues with users winning a game more than once, or winning a game they already purchased, is by far the most active support category. This should not only benefit support, but reduce the number of tickets giveaway creators need to create, and cut down on delays for winners receiving their gifts.