I believe that i was unfairly treated by the Steam moderation recently. So i made a post about a new award i would like (you probably know you can award profiles, posts etc.). Nothing offensive at all. Got me a one week ban from all common non game forums, for posting incorrectly in the suggestions/ideas forum. I wrote support for appeal but they said it was applied correctly, and now i feel bad about it since i don't understand the reason for banning me (i can't see how my post was offensive OR posted in the wrong forum either). I have always managed to appeal those bans i found strange before. It is just that it isn't only me, lots of ppl have been complaining of the new Steam moderation (where the mostly kind and friendly volunteer mods were replaced by, imo, harsh paid ones without any sympathy).

1 year ago

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Is the new Steam moderation bad?

View Results
Yes
No
Don't know
Potato

where the mostly kind and friendly volunteer mods were replaced by, imo, harsh paid ones without any sympathy

Any source for this?

1 year ago
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+1 If Steam really was using unpaid volunteers for so long then that sounds horrible.

1 year ago
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now they use unpaid macchine.
for general games and only if you are big corporations you get "Some coverage" by agressive steam moderation silencer.

1 year ago
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Are you active on the forums of Steam? If not then i need not bother with giving you a source, if you are then you wouldn't need one.

1 year ago
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Lol

1 year ago
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Here you go farewell message from volunteer mod KillahInstinct included
https://na.alienwarearena.com/ucf/show/2164294/boards/gaming-news/News/steam-volunteer-moderators-say-goodbye

1 year ago
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Wow, that's crazy that they didn't even pay them, instead just hiring someone else.

1 year ago
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Thank you for posting a source so people (like me) who are unaware can learn a bit more about the news that is going on.

1 year ago
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I wouldn't call it news actually as it happened a year ago ;)

1 year ago
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" So i made a post about a new award i would like " -> I am not 100% sure that asking for free a paid steam award are allowed on steam ...

1 year ago
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"for posting incorrectly in the suggestions/ideas forum."
Also, the reason for the suspension is applied correctly, as regardless, asking for awards is not what they are for. ^^

1 year ago
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That was a theory from me, but i may think he got temporary banned for a several small things :
-> Asking for free a paid steam award on a post.
-> The nude woman on his steam page.
-> Posting incorrectly in the suggestions/ideas forum.

The only last reason alone (posting incorrectly in the suggestions/ideas forum) maybe it a little rude alone imo.

1 year ago
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The nude woman on his Steam page

You're imagining things.

1 year ago
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Deleted

This comment was deleted 1 year ago.

1 year ago
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I think they should clarify if i was banned for "nude woman on my profile" or whatever. Very strange.

1 year ago
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I was under the impression they mean they posted a suggestion for a new type of award people could buy/send/receive, not asking for one personally.

1 year ago
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I mean, not that i wanted it myself. I wanted a new award to be implemented into Steam. Maybe this is the key to my ban?

1 year ago
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"So i made a post about a new award i would like...incorrectly in the suggestions/ideas forum."
If this was your first time doing something like this, I'd have given you a warning. Or at most I'd give you a one day suspension. But that's just me and my way of moderating.

I voted that the moderation isn't bad, at least from my somewhat limited experiences with them. I didn't even get a warning for my shitposting in a ten year old spam thread in The Basement Collection forums, so I can't say they're strict. lol

1 year ago
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https://help.steampowered.com/en/faqs/view/6862-8119-C23E-EA7B

"Posting topics in incorrect hubs"

https://store.steampowered.com/online_conduct

"Engage in commercial activity
Examples of such prohibited behavior include: posting advertisements; running contests; gambling; buying or selling Steam accounts; selling content, gift cards, or other items; and begging."

1 year ago
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Nothing of which i done tho.

1 year ago
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"So i made a post about a new award i would like"

Sounds like you were begging.

1 year ago
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Yeah it does and it was probably the reason for my ban.

1 year ago
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For me, I can't really trust a post complaining about being kicked/banned/etc where the events that lead to it is being super vague. Typically that might even indicate the poster is intentionally withholding details, knowing that maybe they were in the wrong and the details with make them look bad (and not saying it's definitely the case with you, just that I have my doubts).

Without knowing what you posted exactly, how and where... I can't rightfully express my opinion of the way you were treated.

1 year ago
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I wanted a "sad" award as it is an emote already found in Steam (i think?). That's all there is to it.

1 year ago
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This award would really come in handy right now. Luckily we still have the clown one.

1 year ago
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Thanks for your sympathies.

1 year ago
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🤔
https://steamcommunity.com/app/593110/eventcomments/3833170517023813706
Wasn't there a revision and clarification of the terms and conditions around May 10?

I believe that i was unfairly treated by the Steam moderation recently.

For example, if something similar to this is said in the SteamCommunity....


OnlineConduct_Title2
https://store.steampowered.com/online_conduct/?l=english
(omit)

Harass other users or Steam personnel
Examples of such prohibited behavior include: trolling; baiting; threatening; spamming; intimidating; and using abusive language or insults.

(omit)


Please note that comments of the please(begging) type may also be in violation.


Engage in commercial activity
Examples of such prohibited behavior include: posting advertisements; running contests; gambling; buying or selling Steam accounts; selling content, gift cards, or other items; and begging.


and..


Steam Support :: Rules and Guidelines For Steam: Discussions, Reviews, and User Generated Content
https://help.steampowered.com/en/faqs/view/6862-8119-C23E-EA7B
(omit)

Commercial content is not permitted
Unless otherwise specified, discussions are not a place for commercial activity.

Examples of commercial content include:

Advertisements
Referral promotions
Recruitment
Gambling & raffles
Giveaways with entry requirements

(omit)


Unless otherwise specified, discussions are not a place for commercial activity.

🤔<The presence or absence of this caveat may be involved in the disposition by the automatic AI, though. (I don't know)
At any rate, we at SG may want to re-read the revised guidelines and terms and conditions.

 Well, there may be some matters that can be avoided if they are not done within Steam's Community and are sent out to the SG side?

1 year ago
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I actually read the new rules and guidelines yesterday. Thanks for clarifying tho, maybe they though i was begging.

1 year ago
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View attached image.
1 year ago
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True.

1 year ago
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Nothing offensive at all.

Then show it to us. Majority of cases when someone says something like this, its borderline pornography.

for posting incorrectly in the suggestions/ideas forum

So where did you post it? If you are not actually showing where you posted it, I am pretty sure it was unrelated topic or forum.

So in conclusion - You are giving us nothing to support you by and just want to get on "steam bad" train. Majority of cases like this its unwarranted and the user in question got ban or whatever for a good reason. I'm not saying the support is all good and that you got the ban deservingly, but you have to provide some context here.

1 year ago
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Sorry for asking, but why you mention "pornography" totally out of context like this?

1 year ago
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In my experience mostly these "I was banned for no reason" got banned by creating veeeery explicit content which is seriously on verge with porn, so not out of context IMO.

Sorry if it's not your case, but that was my point - if you also provide what specifically got you banned, others can objectively give their opinion on whether you truly got screwed by mods or no.

1 year ago
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I ask for a new "sad" award that can be granted for sad type of posts e. g. my cat died today.

1 year ago
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I only had quite the great experience with Steam support thus far. Granted, I barely ever needed to contact them.

1 year ago
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That's great. Actually it is the same for me. Just about trivial stuff and complaints i sometimes wrote to them.

1 year ago
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I'm with some of the others here, without seeing the wording of the request it's hard to say. Based on some of the comments here though, I suspect they may've thought you were asking them to give you an award, as opposed to requesting a new type of award be created. Otherwise I don't see how suggesting a new type of award be created in the suggestions section would be improper conduct.

1 year ago
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Yes i guess so.

1 year ago
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Closed 1 year ago by Moogal.