You really had to look harder, GMG has a support forum. Just change your GMG email to the one that you used for the voting..its that simple.
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Yeah, I kept getting the "Glitch in the Matrix" message trying to use my existing GMG account. Set up a separate Playfire account and used that though, went through first time.
Edit: and no, it didn't make any difference for me when I changed (and verified) my GMG email to match the voting email.
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same thing but as they say it might take a day til you get it so be patient
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Just got mine. Was getting worried. As soon as I logged into greenman I got an email with the game key right away.
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Did anyone else find this impossible, all I got was generic error after generic error.
Finally just game up and used a completely different email/account name, and now I guess I have a second GMG account.
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