If the steam activation says “duplicate code” then on steamgifts put “not received” on your Won Giveaways page.
Comment has been collapsed.
Most people leave a comment in the comments section of the giveaway. When you do that, the creator of the giveaway receives a notice that he or she has a new "reply." This works on ANY of that user's giveaways, so you can also leave a comment on one of his or her old giveaways if needed.
In the meantime, you can mark the giveaway "not received" as the key was not valid. This will probably get the attention of the creator of the giveaway, and it is hoped that he or she will contact you. "Feedback" can be changed up until a certain point in time, so you can switch it to "received" if the creator solves the issue.
Remember: Do not mark a gift "received" unless and until the promised game is in your Steam library. Marking it "received" means that you have added it to your library, and Support will hold you accountable for it.
Comment has been collapsed.
"Feedback" can be changed up until a certain point in time, so you can switch it to "received" if the creator solves the issue.
out of curiosity, how long does a 'not received' stay changeable until it's locked in? i know the 'received' ones are something like a week, but i have a 'not received' back from august that i can still change.
Comment has been collapsed.
thanks for the info. pretty neat that the option to correct a botched giveaway remains open indefinitely.
Comment has been collapsed.
As for the "received" feedback, I cannot remember, and that information is not available with a cursory search. I seem to remember it being limited to a matter of weeks, but that is just a guess.
Regarding the "not received" feedback, I believe there have been changes to that, so I have no longer have any idea. JadeNic says he is able to change the feedback on a giveaway from eight years ago, but I can neither verify nor negate the accuracy of his statement.
I will see if I can find an answer from someone in Support.
Comment has been collapsed.
Can confirm that any "Not Received" can be changed as I have an undelivered win giveaway from ~7 years ago with that option. "Received" feedback is locked after 30 days, if you try to change any feedback after that point you'll get a pop-up stating this and to contact support if a change is needed.
Comment has been collapsed.
Not Received can be changed to Received at any time. Not Received can't be selected till seven days after the giveaway has ended and once selected is locked in after 30 days at which point it can only be changed by support.
Comment has been collapsed.
0 Comments - Created 11 minutes ago by JMM72
388 Comments - Last post 25 minutes ago by Wok
46 Comments - Last post 27 minutes ago by zeruel132
46,760 Comments - Last post 39 minutes ago by rashidnemar
221 Comments - Last post 49 minutes ago by Akrat
69 Comments - Last post 2 hours ago by CapnJ
15,210 Comments - Last post 3 hours ago by RePlayBe
81 Comments - Last post 4 minutes ago by Cjcomplex
2 Comments - Last post 4 minutes ago by BHTrellis188
10 Comments - Last post 7 minutes ago by D34Done
14,953 Comments - Last post 8 minutes ago by Operations
2,352 Comments - Last post 41 minutes ago by YunieRozier
170 Comments - Last post 41 minutes ago by Mhol1071
4 Comments - Last post 48 minutes ago by thenthomwaslike
Hi guys, I am still learning how to use the site. I won a key (Rapture Rejects), but when i try to redeem it, it says that it was already claimed on steam. I tried to add the owner on steam but couldn´t contact him, is there another way to contact him? (MAybe it´s a noob question, but i need help, sorry for the writing mistakes). What should i do now? I has been 1 week that i won
Comment has been collapsed.