So like the past week my internet has been acting weird.
I've noticed just random spikes all the time now. I can see it in my ping when playing Overwatch.

When I reset my modem, the spikes go away and it's fine for 2 or so hours, but then it will spike again. Not really sure how to solve it.

Any suggestions on what the problem is and how I can fix it?

THANKS IN ADVANCE. <3


Some stuff of maybe importance.

  1. My PC is wired, not wireless.
  2. I even turned off wireless on my modem and was still lagging. (So it shouldn't be one someone using my internet without me knowing?)
7 years ago

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Bump...

7 years ago
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<3 Thanks :3

7 years ago
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No problem, added you to give a free game :P.

7 years ago
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Contact your ISP's support. You may need to adjust your internet settings.

7 years ago
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Think I read this online somewhere.
Timewarner bumped me from 50 mbp to 60 mbp recently, so was wondering if that could somehow be the problem.

Just curious as to how that would mess up my internet anyways? (I like gaining new knowledge. :3)

7 years ago
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Maybe you just need to manually change the channel that your network is working. There's usually a number, which you can enter as a site, even if you're offline, and there you can adjust the settings.

7 years ago
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I'm not good at this stuff, I hope someone can help you soon :D
Here have a bump xD

7 years ago
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Or a problem with the router or switch. Try switching to another to test. Might work...

7 years ago
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Sounds like a problem with your ISP exchange. I had it happen when they set up someone else's service at the exchange remotely and didn't check that the ports matched up.
Bump.

7 years ago
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Bump, good luck!

7 years ago
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Happy factory day!

7 years ago
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Also worth mentioning... Check your cord from your tower to your modem/router. Make sure there are no kinks/bite marks etc. Stuff like that can cause the exact issue you're describing by causing noise in the line.

7 years ago
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I have the same issue (quite annoying in overwatch) and I have to deal with it since it's due to my isp :c

The only suggestion I have is: watch out if something is hogging the upload.

7 years ago
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Have a bump !

7 years ago
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I don't know much about the subject, so I won't be much of a help. All I can do is echo what some others have said, check out your cords for issues and make sure they're in good shape. I saw you say you've got Time Warner, and I know from experience how big of a PITA contacting their support can be, so hopefully someone in this thread will be able to help you figure it out.

7 years ago
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Do spikes persist when you plug cable straight to PC? If so, you should contact provider.

7 years ago
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Ya. Played GMOD just to make sure it wasn't just OW. And was spiking randomly in GMOD too.

7 years ago
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so it's either cable issue, or provider's. contacting provider is totally needed as for now

7 years ago
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by no means am i trying to say you or somebody in your house is, but have you checked to make sure it isn't a spyware or malware infestation that's eating the internet alive? typically when it gets like that for me it's a kid of mine or my wife managed to get some malware. otherwise as several others have stated it's probably just something with your ISP itself.

all i can think of that may help (probably not though).. thanks n' bump 4 hopefully better advice ^^

7 years ago
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Bump. Maybe the isp comnection needs reconfig

7 years ago
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I've seen problems like that in the past... i turned out the modem / router was overheating. The only suggestion I can make would be to make a little room around it... and not placing it on Something that could generate heat... like placing the modem on the router.

7 years ago
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  1. Try clearing the area around the modem so it has room to breathe and make sure it isn't overheating.
  2. Do a factory reset on the modem and see if the issue still persists.
  3. If you are renting, take the modem back to your ISP and exchange it for a new one.

Best of luck to you elbows! :3

7 years ago
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Agreed that Time Warner can be painful, but in my limited experience - I have FiOS, but I've called Time Warner for my Dad - if you ask them for a reset they are pretty quick about that. I told support that I was having speed issues that I thought might require a remote reset, confirmed that I had restarted my router and computer and checked the wires, and they did that for me fairly quickly. If that doesn't solve the problem, of course, then you're back to square one, but at least you've eliminated one possible route of inquiry.

7 years ago
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My guess judging from the temporary fix you've mentioned, I think your modem is overheating. if your ISP provided your modem, contact them.

7 years ago
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If lag happens on other devices then it must be a problem of your modem, if only on PC, might be defective cable, or connectors. But most likely its the modem.

7 years ago
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As others have said, it is best to just call them. Best of luck :D.

7 years ago
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Try running a https://www.dslreports.com/pingtest and seeing what kind of pings/packetloss you're seeing to routers nearby.
Also try opening a CMD prompt in windows and typing "ping -t www.google.com" and letting it run for 5-15 minutes and then pressing CTRL+C a couple of times to stop it and see how many packets you are dropping or what your average/highest pings are / if they mimic what you're seeing when you're playing. See if this happens when you're playing and when you're not playing. Wouldnt hurt to check http://www.speedtest.net and see whether you're getting your full rated bandwidth and if it ever drops during the day. Sometimes you can use a speed test like this to help determine if there are any problems if you time it right.

Are there any other people using your internet in the same house? Make sure that they're not heavily downloading, or saturating your upstream bandwidth fully as that will cause ping variations and packet drops on the downstream. It might even be useful to set the QoS settings on your router to limit your upstream bandwidth to 80-85% of maximum to help reduce extreme ping spiking when bandwidth is saturated. (Something you'd have to play around with to determine.)

I had an old Linksys WRT54G router that was choking pretty hard after we upgraded to 60mbps internet from 1.5mbps last year. Didnt start to notice problems until october but managed to catch the router when it was doing some sort of mini-reset whereby its userpage / settings page became inaccessible and for about 3-5 seconds it'd fail to load webpages, this would happen every 10-20 minutes. Was the first time that any of my internet issues were actually my own hardware rather than my ISP. If you've got a really old router, or a really old modem and they recently upgraded your bandwidth, its possible that one or the other simply might not be able to keep up.

7 years ago
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I'd say your modem might be overheating, try cleaning the dust off it and out of it with some compressed air. Otherwise the problem is probably on your ISP's end, contact them and get them to take a look at it

7 years ago
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If on Windows 10, it may be possible to see if you have a software using that internet. Check task manager.
You can also just check the "internet" tab of task manager and see if you are using the internet at all. It won't tell you what's using it, but you'll know if your computer is the one to blame. That one also works on Windows 7.

7 years ago
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Win10?

You can easly to disable hight bandwidth diffusion, by disabling it from the Local group Policy editor, run as administrator this command gpedit.msc, and navigate to (computer configuration/administrative templates/network/Qos/Packet Scheduler), there you will find a key entrie named "Limit reservable bandwidth", double clique and Enable that option the key value have to be "0"
and for Updates even if you disable the UIsearch, the microsoft update service will still be runing, so execute the cmmand "services.msc" to open Services consols, there look for (Windows updates service) double click, Stop the service and in "Startup type', choose "Manuel"

7 years ago
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no idea but don't forget to consider it might be a hardware problem, meaning something can be wrong with the cable maybe? Ugh i'm not an IT person but have a bump

7 years ago*
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Could it be the company's problem?

7 years ago
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