Hello everyone,

I've been making giveaways on here for a few years now, but about a week ago I ran into a problem I've never had before...
When the RPG Maker Bundle came out on Humble Bundle, I immediately bought it. I already owned a few games in the bundle however, so I decided - as usual - to share them with the community on steamgifts. But when the giveaway for one of these games ended and the person tried to redeem their key on steam, it didn't work. I contacted Humble Bundle support about this, and their reply was a bit shocking to me.
Apparently, giveaways are against their rules and thus you cannot receive support.
So, the question I have is - what else can I do with keys that I cannot activate myself? What's the right thing to do here?

(Here is a screenshot of the email I received:)

View attached image.
5 years ago*

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The image link appears to be invalid.

5 years ago
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Sorry, just fixed that (hopefully)

5 years ago
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![](https://i.imgur.com/g48NBJj.jpg)

5 years ago
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Yup, that's what I did. For some reason it doesn't show up on here, but when you click the space where it should be, it opens a new tab on imgur with my screenshot, at least on my phone. If it's not working, the link is:
https://imgur.com/gallery/pf9XZDB

5 years ago
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It's just because you used the gallery link instead of the image link itself. :)

Beside that: It's a standard answer of humble they seem to send if people frequently gift games as humble links instead of keys. They just guess it's a trade if they see games being given away to several different email addresses or if the user stated the game was given away to a stranger in the support request.
Your support ticket seems fine and well worded to me. Maybe just answer again stating that you don't use grey market sites and it might sort itself out and they'll fix it.

5 years ago*
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you keep posting a link to the gallery, not directly to the image, just copy and paste what oclaymoreo wrote.

5 years ago
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the link should be:
https://i.imgur.com/g48NBJj.jpg

5 years ago
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You received bot-answer ;P Could you also add screenshot with your email?

I had similar situation, when my winner can't activate game via humble link. He just didn't receive confirmation email.
I had problem with one game I won here - also didn't receive confirmation email.
Both situations solved, hb support reset giveaway links. But we don't talk to humble anything about steamgifts. You should write that u gift a game to your friend.

View attached image.
View attached image.
5 years ago*
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Here is the support ticket that I sent them:
https://imgur.com/gallery/fw2dqUx

View attached image.
5 years ago
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well, I see nothing wrong in your ticket :o

5 years ago
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Unfortunately since the grey market for games got more and more powerfull (more stuff going through it) so did the official key sellers like HB decided to not help people anymore who they deem are key sellers. You can't do much about that.
You can try to get them to give you evidence on how they concluded this and to try to sort it that way. Mentioning SG wont help here as they don't see it as free giving.. But till now there hasn't been one person who succeeded in confronting them that they are not a reseller and winning :/

5 years ago
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5 years ago
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I totally agree. They used to be quite good. They were a bit quirky with their cringeworthy "ninjas" stuff, but since it didn't affect their efficiency, I was fine with it. Now they seem to have just completely disregarded the idea that people might need help. Bot answers, quick canned answers from real people, citing their ToS if there's a chance it relates in any way. Personally, I think they've gone with the image of a charitable young, hip, trendy startup that is cool and flashy. In reality, they're a highly profitable company with some shady business tactics.

But I still buy their bundles if they're worth the money, so who the hell am I to say anything :P

5 years ago
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5 years ago
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I don't see how making small scale giveaways here is any different than sending a key to a friend - which Humble explicitly allows - so I don't see this a problem. When I had an issue with a non working key for a gib I contacted support but said the key was for a friend of mine (technically this is true, we are friends on Steam), never mentioning Steamgifts or the word "giveaway" anywhere. They replaced the key without making any fuss.

What Humble doesn't want you to do is resell the key (privately or through some reseller site), although it needs to be said that right to resale of commercially acquired goods is also a legally granted right in many territories and countries. (Same thing for one on one trades, basically.) Humble has no right to dictate how you choose to use the product you paid for, when the first purchase was lawfully made through them and all parties have received compensation as intended.

There seems to be some kind of conflation going on with resale and grey/black market trading of fraudulently acquired keys through stolen credit cards, etc. (which is admittedly problematic) and Humble Support likes to throw everything in the same pot, needlessly confusing matters and trying to argue that any kind of activity they don't like is somehow unlawful. There is no need to fall for this. Privately gifting to friends (and strangers) was and should be fine, and I don't think people should be intimidated by alarmist language or biased argumentation.

5 years ago
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When I had an issue with a non working key for a gib I contacted support but said the key was for a friend of mine (technically this is true, we are friends on Steam), never mentioning Steamgifts or the word "giveaway" anywhere. They replaced the key without making any fuss.

Yep, this is the way to do it.

5 years ago
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would be my advice, too.

5 years ago
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Same with me. I said that was for a friend,.

No problem.

5 years ago
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What I fail to understand is, what if there is a bundle with three games in it and you have one of them? What are you supposed to do with the extra game? And why allow gift linking? That defeats the purpose of the 'personal use only' rule right then and there.
Sounds rather hypocritical to me.

5 years ago
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The idea is gifting vs. trading here.

If you give it to your friend, it's just a gift and not a transaction. Reselling however is a trade. Or just trading for other keys or whatever else of value.

Personally, calling gifting on SG a trade is a bit of a nutty statement, but they do have a flimsy case for it thanks to the CV system on the site.

5 years ago
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I really hope someone from HB, someday, joins this site and realizes that "I gib gaem = you pai wif virtual pointzes = you gib nuffin, I gib gaem = you pai wif air fo ma gaem" Sorry, had to make it hard to read because, in reality, it is quite simple...

5 years ago
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They would equate the CV as the payment though. The points it takes to enter the giveaways would probably not be counted by them. I could be wrong though.

5 years ago
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I know, I know, I, too, presume they see CV as an "exchange for games", thus making it look like as if we are selling them.

5 years ago
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who said they didn't do that

5 years ago
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Although it is very likely that someone from HB has joined this site, they certainly haven't realized that making GAs for their games does not equate to selling or trading the aforementioned games.

5 years ago
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I'm no expert in compared law, but someone could easily ”read" sg as a trading site, when you focus on the big picture and not in the single ga.
the very site provides account per account the trade ratio, even if it's not called in that way.

5 years ago
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I understand that, however, that very practice does not hurt the company itself, at all. Let's say you trade a brand new Mustang with me for some crap-car. Neither companies were hurt if we don't take into count that you just traded a much more valuable car to me in exchange for something "meh".
Also, it is not that SG works like: I give a game to andreadandrea and then they give one to me in exchange. The issue with SG that HB has is, I presume, the CV itself, which is, again, ridiculous, because giving virtual points to enter a raffle for games that were ALREADY PAID FOR by someone else does not hurt HB (unless people ask for another key, which they can politely refuse to provide, kinda like they are doing now.)
If HB is being hurt by someone asking them to provide a new key because the one they had was duped, then they could just as easily say: "From now on, we provide no support for games not redeemed on your account and your account only."

5 years ago
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i don't think the point is to hurt the company by loss of sales.
they sell licenses under some rules or terms they established as sellers and that the buyer accepts, and one of them you can't trade the licences you bought.
sg might not be a trade site, such as the stock market is a trade site for stocks, but it's clearly a site where members barter licences with unfixed barter ratios.
all that's bartered, is obviously paid, so there's not a "hurt" against property, but there could be a "hurt" against terms of sale.
CV is not the main point for me, it helps describe and define the barter process, but the process would still exist without CV.

5 years ago
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Has HB ever said that they see SG as trading or selling though?

It seems more likely to me that their problem with places like SG is that you're introducing a greater chance of fraud when an unknown third party is introduced. If you give a game to a friend, odds are they are going to activate it and if they can't, tell you honestly. A stranger? Who knows. And HB does not want to be on the hook for replacing every game that is claimed bad, when it's really been passed on in some way or other, nor do they want to be responsible for trying to figure out who is telling the truth in any particular scenario.

Hence, they try to create pressure to focus most gifting towards friends who are more likely to be reliable (because in some sense the gifter is vouching for said person).

That's my theory anyway.

5 years ago
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Has HB ever said that they see SG as trading or selling though?

Repeatedly, every time they deny support on the grounds that trading is against their terms. If you just tsate your link/key was dud you may get a result but mentioning Steamgifts is guaranteed to work against you.

5 years ago
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Exactly.

5 years ago
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Nah, as far as I remember, there have been a fair few cases where Humble Bundle has either refused to help people who made a giveaway for the game on SG or even given them flat out bans because of it.

5 years ago
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Yes I'm aware of that. My point only was that I doubt it has to do with a childish misconception about CV has some kind of currency of exchange, and has more to do with the added risk of unknown third parties being involved.

5 years ago
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Yeah, but the point wasn't that either. The point was that if they looked at Steamgifts properly, then they'd still justify their decision by saying that they're trading the game for the CV.

In reality, that most definitely is the case technically. CV gives you access to more giveaways and you need to give games to get CV. Unless trading for trading cards or skins is now no longer trading?

Not sure how putting value to CV is childish, but okay...

5 years ago
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I don't disagree that CV has value. However, my impression from reading people in this thread and others, when they talk about HB having some misconception about how SG works, or that it's a trading site, is that they think that makes HB silly or dumb. I opted for the word "childish" to convey the sense of naive and shallow.

5 years ago
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they consider steamgifts a trading site, so yes, it's against their rules.

5 years ago
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I really don't get why Humble Bundle is offering a gifting system when it is obviously against their rules. It's hypocritical to say at least.
Moreover SG is not a trading platform. That's so disappointing from Humble/IGN.
C'mon Humble, Steamgifts is not G2A.

5 years ago
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No, gifting to friends and family is not against their rules.
Gifting to random people and getting CV is against their rules.

Delete CV and they will lose main argument against SG.

5 years ago*
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Ok, I get it, but don't agree with their CV classification. I mean it's not like a trade or something. Some Steamgifters don't even enter giveaways here.
They seem to neglect that Steamgifters are propably their most valuable customers for bundles.

5 years ago
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That wouldn't reasonably be their core argument at all, though. The issue is that you're giving the game indirectly, to non-familiar entities; There's a key unreliability to gifting through a site like SG and, while us users are familiar enough to understand just how low that risk actually ends up being, it's a risk that a store like Humble isn't going to want to take up if they don't have to. Whether there's artificial compensation involved or not doesn't affect the risk involved on their end.

In support of that perspective, keep in mind that Humble officially excludes support on trading of any sort, regardless of if there's compensation involved or not, and directly refers to that overall practice when making statements in regards to withholding support in regards to SG. More distinctly, it was made clear in the past that both SteamTrades and Barter aren't eligible for support, as well.

CV really is completely irrelevant to the matter of trading/gifting, nor should it fall under commercial resale [since that requires (it's been a while, and Google is failing me, so these may be a bit off:) a clear and measurable profit, established intent to profit, or discernible benefit related to furthering profit]; As such, it's unlikely Humble will ever put any weight on that element (especially if they want to continue selling to the EU, as the EU has established that their version of First Sale Doctrine negates any restrictions prohibiting Commercial Use, meaning the technicalities involved with commercial resale don't necessarily merit overly strong consideration anyway).

With Humble, so long as you indicate that you're gifting to friends, they'll generally accept that premise. Meanwhile, GMG takes an even stricter approach than Humble, where any indication that you're activating to any account other than your primary account (regardless of if it's a secondary account you own or a child's account or the like) will lead to them withholding support for every single product in the order in question [conversely, they seem to be just fine offering support if you mislead them into thinking the activation involved your own account].
While GMG is likely (or rather, hopefully) the most extreme example around, Humble is by no means an aberration when it comes to limiting support based off a user's declared usage of their purchase.

5 years ago
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As stated elsewhere, this has been my theory as well, that Humble's objection with raffling (a la SteamGifts) has nothing to do with CV and everything to do with the greater odds of fraudulent support requests when a gift is given to a stranger rather than a known friend.

5 years ago
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It can all be resolved quite easily, to be honest. Namely, Humble could refuse to give any form of support in cases of their games being redeemed by anyone else other than the owner himself, and that notion would be somewhat fair, but to ban people (it happened before) because they gifted most of their games through SG is unfair, at the least...
Then again, it is their company and they can do whatever they want :D so our speculations rarely matter in cases such as this.

5 years ago
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Well, then I befriend the guy before giving it thus its a gift.
They can't prove otherwise. Thus they are now forced to give you a new key else you can take them to court.

5 years ago
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else you can take them to court.

You do that, and then they will say "Saphyron never sent a gift to that person before, thus they are not friends" and you will have to show some physical evidence you are friends (for example, having steam-friend status for over a year).

5 years ago
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Yeah we had threads about this before. The ironic thing is how it says for personal use only yet they allow gift links.

5 years ago
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Well, that's because "personal use" doesn't mean "only you", but it also includes "family and friends".

Same as getting movies on DVDs - you can invite your friends for the movie night, but you can't invite random people from the street.

5 years ago
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I can totally invite random people from the street to watch, in my house.

I can't invite people, friends or randoms, to watch in a "commercial" venue. Which would include a school, church, etc.
Even if it's free, it's outside the scope of what a retail DVD is "licensed" for.

5 years ago
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Yeah, what kind of police state would I be living in if I couldn't invite people I met at the bus stop back to mine to watch my 'girls who multitask volume IV' DVD...

5 years ago
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You're gonna draw a six-armed secretary now right?

5 years ago
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Maggie Gyllenhaal with six arms? I'm down for that.

5 years ago
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Well, it might depend on the country, but in general no, not really.

There is already a legal discussion if friends-of-the-friends aren't abusing the license you bought, but in the end, since companies still didn't sued anyone, it's just a discussion, not a concrete law.

5 years ago
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Definition of personal in English:

personal
ADJECTIVE
1attributive Belonging to or affecting a particular person rather than anyone else.

β€˜her personal fortune was recently estimated at Β£37 million’

5 years ago
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Too bad "English" definition has no merit when it comes to law/contracts.

5 years ago
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Too bad there's no legal definition that changes the actual definition of the word personal.

5 years ago
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gone are the days of owning thing you buy

5 years ago
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It's BS really because you are allowed to make a gift link to a friend. So what if you have a whole community of friend?
They can probably be challenged on this, legally, but it's not really worse it.

I never use humble links for this reason. It's easier for them to track what you do with your keys.

5 years ago
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I've seen the earlier threads about these automated replies, but the link to the support article at the end of your email is something I haven't seen before: Can I sell, trade, or use my keys for promotional purposes (i.e. Stream giveaways)?

Giving away keys promotionally is viewed differently than gifting keys for personal use through our built-in system. Selling keys is strictly prohibited. We do not provide support for 3rd party contests, promotions, giveaways, or purchases as we do not have enforcement capabilities when it comes to outside individuals following through with obligations.

This article seems more clear about why support requests are denied, instead of having the impression that SG users are seen as traders/sellers by Humble Support.

5 years ago
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It would be great if the responses people get matched that wouldn't it?

5 years ago
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it can't be clearer than that. 🀷
if you make a giveaway and your winner gets an invalid key, you won't get a replacement from HB, at all.

not even g2a is this bad, because you always have a chance the seller might replace it.
it says a lot about how HB handles things. πŸ€¦β€β™€οΈ

5 years ago
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They meant clearer as in pointing out how they focus so much on "personal" use" when the actual issue is they just don't want to support giveaways.

5 years ago
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it doesn't matter what they meant, they don't support how steamgifts work and that's all.

5 years ago
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I'm talking about how Humble themselves makes such a big deal out of personal use.

5 years ago
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They are still doing it against law at least in European Union. Once you buy a game you should be able to do whatever you want with it.

5 years ago
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They're not preventing you from doing what you want with the game. They're just refusing to help you if you ignore their Terms of Service and do something they deem risky (trading, selling, or raffling to strangers).

I'm pretty sure there is no law that says you are entitled to their support.

5 years ago
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from a totally general point of view, someone could be not entitled to receiving support but should be entitled to receiving warranty.
a game not activating should be a problem solvable under warranty, shouldn't it?

5 years ago
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In general, yes, a game not activating should be solvable under a warranty of sorts. Although using the language / analogy of warranty, it's not uncommon for their being limits or terms to warranties which would void the warranty if broken. If an owner of a product takes a certain action (attempting a repair himself, for instance) a warranty may be void.

I think we could as easily think of Humble Bundle offering a warranty on their games, unless you do something that they deem has a high opportunity for fraud (high in this case might still only be 5%, but that's more than the 1% when using keys yourself or with friends). I just made those numbers up to explain my thinking (and what I theorize is HB's thinking) that there is added risk of fraud (and almost certainly more actual fraud) when involving strangers (through trading or raffling).

5 years ago
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It's pretty simple - you pay for games and they are yours ;) They can write whatever they want in their Terms of Service, but if it's against law of the country you are buying it from they have no power. And by refusing to help you mean that they will give you invalid key and than don't provide a replacement because you gave it away and didn't use it for yourself? That's called fraud ;)

5 years ago
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It's only fraud if they, in fact, gave you an invalid key. But how do they (or you) know they did that when you gave the key to someone you cannot be assured actually tried to activate it?

5 years ago
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Under the new EU law it is. Nobody would try to do that though I assume. Too much work and they would close your account.

5 years ago
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Well, I have had this same discussion with them twice now, the last one being just today.
Not only they do frown at the use of gifting at sites like this, but also their gifting system does not honor the redeemer region. The way I see it, there is no point in using their gifting feature anymore, and -according to the reply I got- they consider they have no obligation/commitment to notify their customers about region restrictions like every other store is doing.

5 years ago
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In one word

YES

it is against the humblebundle user agreement.

5 years ago
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Yup, HB gives the keys to you and to only you, similar as SG gives the keys for you and to the linked steam account. You can resell/regift the keys, but it is not supported. The "industry damage" is BS in the case of regifting (and partially true only in reselling too.) But still not supported.

5 years ago
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5 years ago
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I'm pretty sure they just don't want to deal with scammers & co that might try to get extra keys. So if you ever mention steamgifts, giveaways etc. they will just close your ticket with a pre-defined answer.

Just add the guy on Steam and tell support you tried to gift the game/key to "a friend".

Never-ever-ever mention steamgifts, steamtrades, giveaways, groupbuys, marketplaces or anything remotely resembling any trading/gifting site in a support request (Humble or any other bundle site/store).

5 years ago
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Excuse the necro.

I was wondering if it's against the rules why are so many people doing it?

Also, would it be against Steamgift's rules if I state in my giveaways(if I decide to do give away with humble bundle gift links) something along the lines of "by entering you agree to delete the giveaway if the link/key does not work"? I've seen this line in lots of giveaways and since humble bundle refuses to provide support would this be okay with people entering?

5 years ago
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It only means you won't get support but they still sell you bundles and take your money and since they are better than some other sites (or at least they were often in the past) many people buy bundles from hb. For the second question you can always deny the deletion and the creator have to replace the key or take a not received no matter what is written in the description.

5 years ago*
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Thank you.
I was asking for the other way around though. What if I make the giveaways this way? In case the key from humble bundle doesn't work.

5 years ago
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The winner doesn't have to agree to delete the giveaway just because you said so in the description, and if you don't make it right they can leave you with "not received" feedback

5 years ago
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Thought so, guess I won't be making any giveaways then.

5 years ago
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or you can create giveaway with whitelist, among the peoples who will definitely agree to remove the giveaway.

5 years ago
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Thank you for the nice idea. I still am worried about it though, I still think something might go horribly horribly wrong!

5 years ago
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I find it much more effective to say, "In case this key doesn't work, I would appreciate if you would allow me to delete the giveaway."

I think phrasing it as a request, rather than as an un-enforceable requirement, will make it much more likely that people will agree.

For what it's worth, I haven't had any of my keys / gift links not work, even old ones. /knock_on_wood And, personally, if I was given a key that didn't work I'd be understandably disappointed, but I wouldn't blame the giver and would allow them to delete it.

I did have a key that turned out to be region locked, and the winner was very understanding and allowed me to re-roll the giveaway.

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5 years ago
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β™ͺ breakin the law, breakin the law β™ͺ

5 years ago
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Using Steam Gifts is perfectly fine as long as you use the gift link, and send it as a gift and it's not being resold/traded. They could not say it's against TOS to give away keys, but then give you a gift link and say you can't do that. I don't see how they could even count this as trading/selling since nothing is being exchanged/sold.

Any other forms of generating a key is meant for personal use, hence the option for gift link if you want to give it to say a friend/family. So if you want to make sure you're 100% within the TOS, always give games in gift format on this site then you're not violating the TOS. If you're super paranoid I suppose you could make a dummy account to buy games for GA's here and keep your main account for personal use only, though that would still be a TOS issue and could get both accounts banned if they could somehow link them to being by the same person.

So they can ban your account, but that is as far as they can go because it's your key you can do as you wish with it but if you want to be 100% safe keep your own records of keys, don't just rely on the site for access.

I just wanted to add, thanks to all those who do GA's regardless and take the risk even if it is a small risk of being caught violating a sites TOS.

5 years ago
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Using Steam Gifts is perfectly fine as long as you use the gift link, and send it as a gift and it's not being resold/traded.

If they do offer a gift option, that is.
Bought two games in their store to give them away via gift option only to find out that I only have the option to reveal the Steam keys. No gift option available. Well, duh -.-

5 years ago
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They complicated it so you have to click twice for a gift link to be sent to your email, read carefully! There's an option on the cart pop up to get gift, then another option to "send anonymously" if I remember right.

If there weren't any surprise region restrictions I'd reveal keys to make GAs every time.

5 years ago
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Never assume anything. Ask questions if you're in doubt.

When I buy game keys directly in the store I always take it as personal use if you don't select gift option before purchase.If you don't know or aren't sure it will exist after the fact always ask don't assume because some things are allowed it means it's allowed as a whole.The only thing that is for sure is that bundles let you gift after the fact,unless other wise noted,though that is only allowed if you use gift link,once you reveal the key you have declared it personal use for yourself.

That only matters as I said before if you care about the TOS and not risking a ban be it temp or perma.If you are willing to risk it,then reveal the key and gift away.If not then either buy them as a gift prior to check out or after the fact if you know for sure you can.

5 years ago
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If you buy a game (not bundle) you can only gift one game each. So you have to buy every game for each other.

5 years ago
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I'm in entirely different camp, gift links are unreliable and HB proved a lot of times that they can magically disappear, become unavailable or who knows what else happens with them before redeeming. I never generate gift links, all my giveaways are always in form of Steam key (unless Steam gift) and I never had a problem neither with my winners, nor HB, and I also do not believe that suddenly I'll start getting them. I'd definitely not keep gift link for a giveaway that I'm about to organize in half a year, not just because it wouldn't be a shock to hear that HB is closing after IGN failed with the monthly, but also because your gift can no longer be available, HB saying that they don't have replacement keys and kindly telling you to go to hell. This is not my imagination, this has already happened to a lot of people, and it can happen to you too.

Notwithstanding any other provision of these Terms, Humble Bundle and its licensors reserve the right, without liability to you, to change, suspend, remove, or disable access to any Products, content, or other materials comprising a part of or sold through the Service at any time without notice

The argument with gifts being safe also doesn't work at all. I think that you don't need a confirmation that buying 10 monthlies as gifts and then reselling them will result in you getting banned, regardless if you sold keys, gift links to single games or you gifted full monthlies instead. If you really believe that all those traders would be safe if they just generated gift links instead, then you're deeply wrong - they wouldn't be, gift link does not magically make action done on the same product in compliance with their ToS, even if it might seem that it works like that at first. HB offered that option long before G2A and other gray markets became a serious plague to bundles, and they're probably too afraid to remove it now considering it wouldn't achieve anything with keys still being in place, so it's nothing unusual that their rewritten ToS contradicts their own functionality.

We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason.

The proper answer is to assume that this can happen to you and be prepared for that in advance. I don't believe that people buying single bundles are getting banned purely because of their ST or SG accounts (I'd get banned long time ago otherwise), but definitely more bundles, more trades and more support tickets asking for replacements can easily trigger them to ban you specifically, even if they wouldn't otherwise. Unless of course you want to argue with them that they banned you for no reason, which you were told about explicitly in their ToS, regardless how "clean" you are. The only result out of that is you getting banned despite of being sure that nothing bad can happen to you - I'm prepared for that even if I believe it won't happen, and I consider this very healthy for my inner safety.

Alternatively you can always decide to never give your HB keys to anybody else of course, but then you should probably also stop using SG and ST to begin with, since you're redeeming keys that are against the ToS according to you. Besides, I miss a point of ban if you never intend to do anything with those keys, you could just buy regardless. From my own experience I know that a lot of people that got magically banned and "didn't do anything wrong" actually did a lot of things wrong either without even realizing that, or intentionally omitting that info. I learnt about that even more than I wanted during analysis of ASF ban cases, you never know the whole picture, and there is never HB employee pointing out what exactly happened - they don't just go randomly over accounts, checking if they have SG/ST profile and hitting a ban button, that achieves nothing, you ban a customer if that customer generates more losses for your company than keeping him generates gains, and that takes into account resources needed to ban him in the first place.

5 years ago*
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You do realize all sites have that and even Valve can pretty much ban you for any reason they see fit even if it's not in the TOS.

All sites have a disclaimer akin to...
We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason.

The whole point of the TOS is to give you an idea of the most common things that will trigger a ban or TOS violation, it would be silly to expect them to list everything.

The bottom line is anything in the TOS is a direct violation and is generally not up for debate and those violations are usually final. You can choose how you want to deal with GA's that is fine, I never tried to imply any way is safe, I merely said if you want to stay within TOS then don't violate it. If you stay within the TOS it's highly unlikely you will get a ban but if you somehow think that will void you of one then you need to wise up before using the internet.

So if your that worried about it, stay off the internet, because frankly, any site can remove you for pretty much any reason they want as long as it doesn't violate local laws and even if it did good luck proving it unless they're stupid enough to say something like we hate fat people so your banned. As they could make up any reason they want, like the owners of SG could ban you because they feel like you won too many gifts, or they don't like your attitude, or they just don't like you. Though just because you can doesn't mean they will, and I doubt Humble is going to ban for stuff outside the TOS unless you really screwed up, but yes it's still possible.

Though one thing is clear, anything outside of a gift link is meant for personal use, and only a gift link is meant for gifting and is allowed to gift. It's a direct TOS violation and a ban if they figure your trading/selling regardless if gift link/key. I don't think it would be wise for them to start banning at random without proof of violating the TOS, but they could if they wanted.I have not heard of widespread issues of any site banning for things outside of a TOS.

5 years ago*
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5 years ago*
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I don't see how there is any other way to link your accounts since the whole gifting process is not public. So they would have to know way of knowing your account here is tied to X account on Humble. I mean unless you dropped a gift link/key into the forum, as that would be enough to link your account to the site if they traced the lin/key to an account.

This is, however, the first time I heard of them outright saying they disapprove of this site in that manner. I know in the past people have reported lack of support due to the nature of the site but never heard of being support banned because they consider points "rewards" I mean if they consider this site trader/reseller your whole account should be banned as that is a clear TOS violation.

I'm just saying something had to tie you to this site, you either let it slip somehow, or someone else reported you, as I doubt they decided to send someone to hunt you down. Something also seems to be lacking and some details left out,as it doesn't make sense that they would ban just support if they suspect you of trading/selling.

5 years ago
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5 years ago*
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Someone close this thread already.

5 years ago
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"This practice is dangerous for all involved." How is gifting games dangerous? lol. I am very disappointed in Humble. What a stupid letter.... and it's just one big lie.. The real truth is that Humble is worried that it affects their business, it is all about money, as usual.

5 years ago
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