-

7 years ago*

Comment has been collapsed.

Why it's taking so long - because the developer doesn't care enough, or otherwise has his hands full.
What you can do - just refuse to mark it as received and/or mark is a not received (many people will resent the latter option as you actually did receive something). Then forget about it, it's no longer your concern.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

or mark is a not received

;)

that's all you can really do beyond the request you have already done. support has stated on several occasions that as long as you have requested the reroll in the first place, you are allowed to mark it "not received" until it gets resolved.

7 years ago
Permalink

Comment has been collapsed.

I'm in the same situation in another GA, gonna do that, thanks =)

View attached image.
7 years ago
Permalink

Comment has been collapsed.

you will need to re sync to steam gifts so that it shows you have the game from one giveaway. Otherwise there is nothing you can do. They have a small team handling tickets, but thousands on tickets flooding in.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

you don't submit the ticket, the giveaway creator has to submit the ticket.. that's why it hasn't been resolved.. in this situation comment on the GA in question that you need a re-roll in order for the GA creator to request support to be able to handle this.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

i'm sure they'll see it, but there just isn't anything they can do about it unless the properly filled out ticket comes their way. a ticket submitted by yourself for a re-roll is nothing more then toilet paper clogging the system tbh. xD

in these circumstances as long as you have valid grounds for a re-roll (prior win etc.) and have requested the re-roll where it can be seen by support, they won't ban/suspend you for false feedback since you did the only proper reroll request you can do. if the creator doesn't care or doesn't want it corrected, then it will just stay "not received" indefinitely.. otherwise they may eventually re-roll it and have it taken care of.

7 years ago
Permalink

Comment has been collapsed.

We've been asking cg for years to get a tool to allow us to force rerolls if the giveaway creator doesn't send in a ticket. But I guess it's just not high on his priority list. We literally cannot do anything unless he sends in a reroll ticket.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

i think they meant a steam/private message.. but since this is a call-out for gifting in mass i don't really see the harm. ^^

7 years ago
Permalink

Comment has been collapsed.

I wouldn't call it strange, though; I can hardly recall many if any developer giveaways over 200 copies where all keys are marked as received and not waiting for a reroll for the same reasons. Some devs don't care though and won't reroll you.
Luckily the site now prevents this, on the account of users regularly forgot to remove themselves from giveaways they already got the game of. As a side note, the fact that this feature was required for the reason to drastically cut the support tickets back also shows the general amount of how much people actually care about what they enter and check their entered list after each win (as in, not at all).

7 years ago
Permalink

Comment has been collapsed.

I'm in the same situation, but with this ga Zombie-boom.
If you redeem a key for Beast Blaster, Cyborg Detonator or Zombie Boom they give you the another 2 keys, but the SG filter don't detect that.

Look at the giveaway thread, so much people asking for a re-roll and nothing...

7 years ago
Permalink

Comment has been collapsed.

Lol i was writing my message quite at the same time as yours :)

7 years ago
Permalink

Comment has been collapsed.

Hehe, we are in the same boat bro!

View attached image.
7 years ago
Permalink

Comment has been collapsed.

Excellent gif :D
Need to change my name to Ryan or Willie ;)

7 years ago
Permalink

Comment has been collapsed.

Oops. That explains it then. I guess my question below has been answered.

7 years ago
Permalink

Comment has been collapsed.

There is also this case https://www.steamgifts.com/giveaway/yUxZP/zombie-boom
Because of 'anormal' already owned game
I have seen the different messages on comments for this GA,
and it seems it is not the responsability of the winners here.

7 years ago
Permalink

Comment has been collapsed.

With the way that SG is set up now, wouldn't those winners have had their entries automatically removed if they had already won the game? And if they already had the game, they shouldn't have been able to enter in the first place. Weird.

7 years ago
Permalink

Comment has been collapsed.

I dont know.
I always very carefull on how i enter ga
But here there is so many people complaining and asking reroll
that i am quite sure that something strange has happened and not from the winers (including me)

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

I think if everything is ok you put it received.
For example if i win and i dont want and i have NOT used the key i can ask reroll and not put received.
Am i wrong here ?

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 3 years ago.

7 years ago
Permalink

Comment has been collapsed.

Come on.
I want this game but if due to a key that activate tree games and a curious redeem, i dont want to have problems with this activation.
Please read the comments of the zombie boom GA
believe me otr not i play mant zoombies games :)

7 years ago
Permalink

Comment has been collapsed.

yes, you are wrong here.

per TOS

any Gift you receive is for personal use, and must be activated, or redeemed by the Steam ID associated with your SteamGifts.com account. The Gift should not be used for other purposes, including by not limited to, trading, selling, or regifting.

must be activated.

edit:
i mis-read your comment.. no you are not wrong in those regards.. you can decline a gift for whatever reason you wish really..

7 years ago*
Permalink

Comment has been collapsed.

the act of marking received is only supposed to occur after the redemption process is complete. if you already own a product and are incapable of redeeming said product, marking it received would be an invalid mark.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

per TOS

any Gift you receive is for personal use, and must be activated, or redeemed by the Steam ID associated with your SteamGifts.com account. The Gift should not be used for other purposes, including by not limited to, trading, selling, or regifting.

must be activated.

you can disagree with the principle, but it's in plain text right in front of you that any and all received must be activated. if you did not activate, you cannot receive.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 5 years ago.

7 years ago
Permalink

Comment has been collapsed.

yeah, that's why you would be fine just marking it "not received".. some people may be a little but-sore over that, due to "technicalities beyond your control" but support has stated it's okay in the past, and they didn't try to correct me earlier. ^^

7 years ago
Permalink

Comment has been collapsed.

Are you telling me that i would use the key here for another purpose than using it in the rules of SG ?
I have asked a reroll for this game.

7 years ago
Permalink

Comment has been collapsed.

Furthermore, I ask [..] any recipient in a similar situation [to break site rules and risk suspension for it] [..] rather [..] than [my] have to deal with waiting and doing a re-roll or something else

That's a special kind of vindictiveness.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

Reroll or Non-Activation/Multi-Win, it's going to get managed by staff either way. They're going to end up doing the same amount of work- perhaps even more- with the scenario you propose. Besides, generally people that volunteer for rule enforcement positions (which don't also grant distinct prestige, mechanical, or social benefits as privileges) tend to be more concerned with people respecting the rules to begin with, than with their obligations related to working toward helping people to do so. That.. seems intuitive.

What's the use of disrespecting staff, disrespecting your winner, and manipulating your winner into getting punished, rather than you abiding by site expectations yourself? if that's all for the sake of sloth and pettiness, as you seemed to indicate it was, then that's a pretty fantastic level of selfishness.

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

I'm talking about site rules, and the expectations and indications of respectfulness that tie into abiding by them. You, for whatever underlying reason, have actively been encouraging breaking site rules, and have indicated rather distasteful reasons for why you decide to do so [versus, for example, never having taken the time to read the site guidelines and simply being unaware of site rules].

7 years ago
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago
Permalink

Comment has been collapsed.

Your position holds no nuance and frankly lacks tact and basic cordial demeanor. Down right draconian.

Please insult me, rather than the proper use of the English language. Thank you.

Rather than position or stance, you likely meant perspective. A position or stance would require me to be openly supporting a specific outlook, at the expense of another. "lacks nuance" should probably be used just for the sake of clearer reading, as that's the more common phrasing. Nuance refers to a subtle difference, intricacy, or depth. As such, you're saying my perspective lacks minor subtleties. In other words, you're saying it's straightforward, or forthright. Is that a compliment..?
Tact refers to expressing sensitivity and consideration toward others within a difficult circumstance. As an example, I could tactfully say "I haven't seen Bruce tonight" when his wife comes to the bar angrily asking for him, if I haven't in fact seen him, but know from hearsay that he's passed out drunk in the next room. Tactfully asking about your mother who is in the hospital, would involve someone asking about her in a way that is subtle enough not to emphasize her circumstances if they've gotten worse. For example, "How are things with you" versus "Hey, is your mom dead yet?". For me to lack tact, I'd basically have had to insult you, or negatively remind you of a challenging life circumstance of yours due to careless phrasing.
Cordial specifically means an attitude which warm and welcoming (the word has a similar sincerity and intent to the word "heartfelt"- the word Cordial actually means 'belonging to the heart', and indicates an openly inviting interaction)- not just being generally positive, like you seem to be implying? Or do you just have very unusual social expectations?
Demeanor is outward bearing, and while technically usable there, still implies subtle presentation [Eg, "Despite his seemingly cold demeanor, when he opened his mouth his words were warm and welcoming."]. If you intended to attack my presentation rather than assess the hidden subtleties of my personality, you would more properly have used a word such as "attitude" or "conduct".
Draconian is rather unsuitable for usage in such a manner, as the word refers to extreme, excessively harsh, and severe enforcement of something, or something persistent (eg, a policy or person) which is excessively harsh or severe by nature, and expresses such in a controlling manner. Your father could run your household in a draconian manner, a politician could promote draconian measures, a punishment could be draconian (eg, death penalty for shoplifting). Moreover, the word is essentially used exclusively to indicate something which infringes upon the freedoms, equality, or rights of others. It's really nonsensical to claim a conversation to be draconian, and it'd be an similarly absurd general assertion to make toward my conduct- for, even if true, I lack the power on this site to present myself in a manner which would suitably evidence such draconian elements.

(Edited to include reply:)

SpaceCouncil
I said it lacks tact and has NO nuance. I wasn't insulting you. I simply displayed your obedience with no exceptions.

edit: Perhaps you should learn English yourself before instructing others to do the same. A lack of something is a deficit as in a dearth not just the total and absolute absence of something. There is little different in perspective and position. it's a moot point and one I don't see the reasoning for bringing up other than to chastise. My friend. You've certainly earned the descriptor to be the least concise possible. You display your inability to be cordial rather.. condescending.. once again.

Your Position has NO NUANCE and it lacks tact, or sensitivity in regards to difficult things. Which IS draconian when speaking in regards to only using site rules as your argument against mine.

This is a community run website and thus the rules are always negotiable. This my friend is where you lack tact and are quite obedient to your draconian laws.

Cheers.

7 years ago*
Permalink

Comment has been collapsed.

Deleted

This comment was deleted 7 years ago.

7 years ago*
Permalink

Comment has been collapsed.

This is a community run website and thus the rules are always negotiable.

I believe you're mistaken here. The site is owned by cg and he alone sets the rules and policies. He has a team of moderators and support staff to enforce those rules. You can submit "negotiations" via the Bugs/Suggestions forum, but I wouldn't try to use the argument quoted above the next time you mark a key received without redeeming it and get reported and suspended. Not a threat or an attack, just a suggestion.

7 years ago
Permalink

Comment has been collapsed.

leave it in neutral feedback, or mark as not received after 7 days (just leave the key there).

7 years ago
Permalink

Comment has been collapsed.

That is exactly what i want to do :)
Thank you i was beggining to find myself guilty :D

7 years ago
Permalink

Comment has been collapsed.

Closed 7 years ago by skycycle.