Steam Game Dev promises 2 copies to first week buyers, refuses to deliver.

I guess you should contact Steam Support, if there's anything they can do. I mean, the purchase date should be there somewhere in their database. In the meantime you could give a negative review explaining the situation, and change it (or delete it) if they give you a proper solution.

Since the promise of the second copy was made on the game's store page, I'd take this matter to Steam support, as it's clearly false advertising.

Let us know what Steam Support say when they get back to you in 3 weeks.

Man all these ass hole greenlight/early access devs are getting annoying.

Feel like it's a new developer every week or so.

EDIT: Also how can they not track the people who bought it? Seems like a lot of BS to me. It isn't even July 8th. So not like the offer ever ended either.

Send a message to Steam support and add these images. They will probably give you giftable copy of the game since it was said in Store page that you will get a free copy of the game. But it will take a week or two before they answer you.

There have been a ton of games that have added a gift copy to your inventory or specific item upon redeeming the game/gift. Why can't they do the same?...

wish you had a pic of the promise, I dont know if steam has a log of the store descriptions if they get edited etc. In fact they should not allow any changes to the description upon release with out steam approval lmao

Dev locked the thread as well, but didn't delete it at least. Super shady on the part of the dev.

And people wonder why more and more people just wait for bundles for their indie games...

I don't see why they couldn't do what Gun Monkeys or The Ship does, and add an extra giftable copy to your inventory upon redemption.

Use the report function on the store page.

Message steam demanding a refund.

Tell your story, with the evidence, wherever possible and encourage others to take action as well.

Hope that steam gets enough complaints to remove the game. This kind of behavior, however malevolent or well intentioned by the devs, need to be punished or it'll just keep happening.

The whole point of Steam is that it's a DRM that tracks individual accounts who make purchases on things. It's the reason Stardock uses Steam - so they can see who activates it, when, and how many. So this dev is really just BSing, just like all of the other indie idiots who want people to vote and purchase under false pretenses.

Haha, I think there're would be guys in a thread, who'll say "it was wrong context" or "they promised you steam keys, but haven't specified of what game".
Like here

Your Edit already covers what I would suggest. If they made that promise on their Steam page, and you have screenshots, then Valve should hold them accountable, or give you a full refund. A company can't do a Buy One, Get One Free sale and then simply deny you the "free" one.

Hi AlaskanSun, how are you?

As you already did, I sent a few hours ago my ticket to steam support describing these actions from “The Tower” Dev’s, attaching my proof of purchase, and also THIS PIC of a PDF I saved at the steam store on July 1st.

As soon as I saw my thread "The Tower" free Steam Key for Early Access purchasers until 8th of July." LOCKED, and their absurd response to my polite question, I realized there wasn’t any point arguing with this guys, as they evidently just placed “False Advertisement" to fill their pockets fast, and now they are trying to run away with it, with none intention to honor their offer.

It’s a pity that just by some few bad Dev’s, all new Early Access developers tend to be judged, but not all are the same, we just have to look at great Early Access games as Planet Explorers, Contraption Maker, Rust, DayZ Standalone, Starbound etc., just to mention a few, to recognize there are genuinely great Early Access developers, really focused in developing the best game they could, and with the help of the community.

For all bad greedy developers, our best choice is to place our support tickets, to let steam acknowledge whom these fake developers are, and also make our list of the bogus companies, TO DON’T BUY ANYTHING FROM THEM IN THE FUTURE, and if by luck at some point they do a game we actually like, WAIT FOR IT TO BE BUNDLED, as with this kind of actions they don’t deserve a single penny, and in any case, just a few cents if something not so bad get out of their greedy minds.

So let’s have fun playing the good games, and rewarding the real Dev’s with our hard earned money, and let steam support deal with these false money grabbers, as I believe it isn’t the same make these kind of scams at some average bundle page, than directly at steam store, where I expect some radical actions like this one: "CLICKY", to be taken. (Robosteam targeting bad Dev’s.)

Well may be not that kind of radical actions, but it could be close… lol (I’m a dreamer.)

Let’s wait to see what comes out of this, place our tickets at steam support to report these scammers, and in the meantime let’s keep playing!!! (I always try to keep any kind of bad feelings away from my gaming and steam time… Now I just need some GTA4 time to stress out waiting for the outcome of this sad episode.

Happy gaming to all friends!!!

they do it again... 3 games on greenlight and one of them already through. STOP THEM PLEASE. they try to sell the next scam. if they run out of money they stop developement and start the next game to fund the first one and that goes on and on... checkout this please and comment (read the other posts too, if you want the whole story. some are marked spam, but they were just the truth!):

http://steamcommunity.com/workshop/filedetails/discussion/287457647/613937942903514108 -> a 10 minute alpha @ 8.99€ on desura!!

http://steamcommunity.com/workshop/filedetails/discussion/287474309/613937942904636424

http://steamcommunity.com/workshop/filedetails/discussion/287251956/41973820592082126 -> here they say they remaster the next game..
all those crap is from 2012/2013 and will never see a finished product ever. they all look promissing, but that´s it.

on the steam-page for "the tower" they announced at "release", that you get "the complete 2012 edition including all 4 episodes". that info was deleted and changed with this:

• Unlimited future content: The Tower is constantly being updated with regular expansions that allow you to continue the story of Elliot and venture higher in your search for sunlight
• Forge tools: Within the darkness lies secrets. Craft new tools and weapons to help you survive the endless traversals
• Brutal, gritty combat: Ambush. Hunt. Survive. Extinguish torches and create diversions to overwhelm guards and create shadows
• Experience blinding, crippling and truly disorientating darkness
  No way forward. No way back. In this bleak place, the dungeons of the tower claim more than lives. Use your sense of hearing to guide you to the next torch, because your eyes can't help you
• A tale of what man becomes when pushed to the edge
  Prisoner or hunter? Survivor or murderer? When all else is forgotten, what humanity remains?

sounds exciting...but...
-forging - not implemented anyway
-combat - no enemy to see, no way to sneak past (stealth!?), only interactions are: turn off torch, listen to someone who explains a fight (seriously! like an audiobook), press 2 keys to kill the 2 guards, listen to what he will be eating... that´s it!? does this sound like that? -> Brutal, gritty combat: Ambush. Hunt. Survive. Extinguish torches and create diversions to overwhelm guards and create shadows

do is miss something there!?
the only thing that pushes someone on the edge, is the game itself.

i reported NarrowMonolith to valve/steam and desura, so they take a real close look at them. i remember that "the stomping land" was playble for some hours, but was not finished and optimized. it was early access afaik. yet it got kicked by steam and the tower still is buyable.

let´s help together and show everyone what they really do! there have been already too many people who lost money with them. post and comment and make yourself heard. steam wants our money, so they have to listen to us.

thanks for reading that far community!

have fun playing games that are worth it.

edit: how do i link pages? tried all i could remember...

Use the 'report this product' button (the flag). Tag as legal violation, post any relevant evidence and say that they're falsely advertising. This is illegal in most countries including the U.S.A.

Yeah, good luck with that. Steam isn't known as someone who actually respect their customers. You might be able to get a one-time refund, but after that, you're F'ed. And if you do a chargeback, they ban you and all your games and keep all your money.

Physical store owners can go to jail for that crap. Somehow Valve gets away with it.

Seems you are SOL. I'm always weary about "Deals" like that unless it says "a gif-table copy that goes into your inventory" Live and learn.