Fanatical has issued a replacement key for me, please use that

Tim (Fanatical Customer Service Area)
Jul 3, 2020, 7:58 AM GMT+1
Hello
Thanks for contacting us about this, sorry you've had problems.
I've referred the original key for cancellation and issued a replacement through your order - please reveal and try activating the replacement key.
Regards
Tim
Tim Kirkland
Technical Services Assistant, Focus Multimedia Ltd / Fanatical.com