So I recently won my first GA here, for the Killer Is Dead game. So I got the key, tried to activate it on Steam, but I can't since it appears the key is region locked. I checked the Steam profile of the GA creator and he is from Canada. I live in Europe.

What can I do now?

8 years ago

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Contact the giveaway creator, and allow him/her to delete the giveaway.
It's the better solution, as that game has obnoxious region locks.

8 years ago
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delete? what? the GA creator has to supply the winner with a working key, no matter what region he's living in.

8 years ago
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That's true, but given that this game has weird region locks that aren't recognized by Steam Gifts' system, I think this solution is better for everyone involved.

8 years ago
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Not if the winner allows him to delete the giveaway.

8 years ago
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Request a new one form him, if he ddint state a region lock on his ga he must provide tha Game.
Or you allow him to delete the Ga

8 years ago
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Contact the creator to see if they're willing to replace it with another key.
If they cannot, there are two options -- mark the GA not received after 7 days or allow the creator to delete the giveaway (the nicer option).

8 years ago
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Comment in the giveaway to alert the creator to the situation and file a support ticket. You're probably out of luck on getting the game unless the creator decides to buy you a new copy, but if not, the giveaway can be cleared out at least. Honest mistake on their part, too bad.

8 years ago
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So how do I contact the creator? I can't find where is the button to send a PM to him (WOW I feel like a total noob)

8 years ago
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You can reply so people will get notification :)

Write to them in their old GA or in the one you have won.

8 years ago
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What lovol said!
Sorry, couldn't resist. XD

8 years ago
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What Tzaar said! And let me know how it has ended if you don't mind :)

8 years ago
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Ok, I left a comment on the GA and filed a support ticket. Waiting for response

8 years ago
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Update here: I haven got no response for the creator. Therefore I thought it was the best to create a giveaway or trade the key, and the rest of the story is here https://www.steamgifts.com/discussion/4Yh9b/quick-take-this-killer-is-dead-key#S5vqLbs

7 years ago
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