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buca24

Ahoj,
jak mám docílit toho, aby vítěz potvrdil obdržení klíče. Po obdržení klíče mi poděkoval, ale pořád nepotvrdil. Co s tím?

Děkuji

Google Translate

Hello,
How do I achieve that confirmed the winner receiving the keys. After receiving the keys thanked me, but still not confirmed. What to do?

Thank you

1 decade ago*

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7 Comments
Buckwild

contact support

1 decade ago
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Ernestest

I think I know what you're asking.

Solution: Ask him to mark as received, take a screencap of that and if he refuses send that screencap to support

1 decade ago
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Hague

Tell him to mark it as received here

1 decade ago
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buca24

Thanks for the answer

1 decade ago
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Argeus

Tell him. He has seven days to confirm. I always take a screenshot of me giving the keys and them activating the game as an insurance.

E: Also, I believe that if he doesn't confirm within seven days, it will automatically be marked as received.

1 decade ago
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DeltaBladeX
(Senior Moderator)

It won't. It must be done by the winner. CG can also mark them, if you can prove it was recieved, but they have low priority.

1 decade ago
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Mallorn

Very low priority, I've been waiting on a support inquiry about the same issue more than a month now, supplied proof 3 weeks ago.

1 decade ago
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Closed 1 decade ago by buca24.