Im trying to open a support ticket for a giveaway i did, where the winner toked the game, activated , but no feedback sent. I tried to open the ticket yesterday and today , but i get an error when i send the message. Anyone have same problem?

8 years ago

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what kind of error?

8 years ago
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Is it just the feedback tickets ? If you try to submit a ticket in "Other" category as a test, does it work or do you get an error too ?

8 years ago
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The error sais : The page your trying to access is not disponible. All of this after i press the button to Create Ticket. I did this few times yesterday ,and today 4 times.

8 years ago
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It might be a problem with your browser or your connection, can you try using another browser ?

8 years ago
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i already tried with another browser,and i get the same error.

8 years ago
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I've reopened one of your old tickets so we can try to look into this, hopefully you can still comment on your old tickets without any problem

8 years ago
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instead of creating a ticket that way, go to the giveaway page and click on "request a new winner"

8 years ago
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Cant do that, because the guy already activate my game on his library.

8 years ago
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I thought maybe you would be able to open a ticket in another category, from a different route. In which case you could still right the issue there, some support member would read it and act accordingly

8 years ago
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i tried another ticket,in other category,and get the same error.

8 years ago
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Have you tried just asking the winner to mark it?

8 years ago
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The GA have already more then 1 week,and i talked with the winner,but no feedback.

8 years ago
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Closed 8 years ago by elyas4ever.