Well, that's one route to take if it needs to come down to that, but I'd say wait the extra two days. If at that point, with waiting an extra day making it six, you can contact him through 'james.livett@greenmangaming.com' with your support ticket number, as cg noted. I'd assume you have a support ticket open with them and that wouldn't be too difficult.
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If you guys remember this thread http://www.steamgifts.com/forum/4E05Z/lost-30-euros-at-green-man-gaming
i do contact my bank, they told me that the refund is not started by the GMG where i lost 30 euros, and told me that they need order number and the transaction date, with last 4 digits from GMG on e-mail, i do contacted the GMG and they told me just to wait.
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