8 years ago

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Because key might got revoked even after this period. I know something about it myself, sadly ^^".

8 years ago
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8 years ago
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It may not be, but that's the reason why the option isn't locked ;)

8 years ago
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You're not the only one who can revoke.
The place you purchased it can also revoke, along with the publishers ...

Your best bet would be to contact the person and ask why.

8 years ago
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The game doesn't appear in the winner's library, so it's most likely have been revoked. In which case, they did the right thing unmarking it. I think you need to check with the store why the key was revoked, and if possible get a new key.

8 years ago
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You are not being able to change between received/not received during the 7 days period, you can only change to not received AFTER the 7 days.

And that matter is to avoid several issues like keys/games getting revoked, which can happen even after 1 month.

8 years ago
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Yes, that's why it would be polite for the winner to add you and explain situation, since It didn't happened, you add him and ask explanation. Also go to his steam profile to see if the game is there, if there is, add him and ask to 'mark received', if there isn't, add him and ask explanation of what happened

8 years ago
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Did you ask them why they did it? Maybe they did it on accident?

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Or they did it to get a better ratio to enter a sgtools giveaway...

8 years ago
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Seeing as it was only your giveaway that's been marked as not received, and none of the others the user has won, and the fact that he's a low lvl user who'd get nothing by downgrading his won value, I'd contact the user and ask him if he did it by mistake.

8 years ago
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  • Could be a mistake.
  • Could have a legit reason (revoked game).
  • Could be trying to fool/exploit sgtools (less won games criteria).
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Closed 8 years ago by Deleted-0539755.