Seven days is the minimum. Then you can request a re-roll.
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for a reroll, i'm not sure 7 days is enough.
support will want proof you have tried to contact him. but i could be wrong...
try steam, make screenshots. if all fails....
but you can be nice and wait a bit longer, is the CV this urgent?
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Been five days and the guy still hasn't logged in to collect his prize. How long do I wait before requesting a new winner?
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