Hey guys. I don't see a lot of Steam technical support questions here, but I didn't see anything against it in the guidelines. I hope it's okay. Oh, and I do have a giveaway for you all! Link. Anyway maybe this could be serve as a guide for anyone who has future problems.

The problem is that I can't seem to have my Steam games to begin downloading. When I click install, the screen pops up saying the game is preparing to install said game.. After some time, a new screen appears saying that the connection time out. Despite this I can browse the Steam store fine and the rest of my internet is working okay.

I recently reinstalled my OS and was wondering if there was something I needed to do to get Steam working again. First I assumed it was a firewall issue but the problem persists with the firewall on (with Steam lists as a visible extension) or the firewall off completely. I tried changing the server the downloads were coming from int he options menu. I have also tried downloading games on the same machine under different accounts. I'm not sure what else to try

If anyone could help or bump I would appreciate at it!

~My laptop specs in case anyone needs it

MacBook Pro (15-inch, Early 2011)
Operating System El Captain 10.11
Processor 2 GHz Intel Core i7
Memory 16 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 512 MB~

8 years ago

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I can't be of any help in this matter, but have a bump.

8 years ago
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Appreciate it

8 years ago
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have you tried changing the download server in client settings?

View attached image.
8 years ago
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Yes I tried that. Thank you though

8 years ago
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Try what Mullins said. If that doesn't work, try contacting you internet provider (I had this same issues too, but it was my provider causing the issues not Steam).

8 years ago
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Hmm, I might have to look into that. It is doing it with even very small games though like World of Goo and Binding of Isaac

8 years ago
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