what to do if one of your game recipients...

Email inbox@steamgifts.com with the details. Please don't call anyone out on the forums.

im not going to, just wanted to know the score

He gets banned and you get your feedback either way.

if you will accept my request, I'll try to sort this out

I've been trying to add you all day, inviting you into various chats so I could help solve this. I don't have any more time to devote to this one issue.

sorry man ive been busy, its actually solved itself, thanks anyway

Contact users by e-mail provided would be a great idea.