Yeah, those receipts that Steam sends to your mail when you buy a game so you can provide proof that you're the original owner.
Did you provided your password on some of those fake login that people send to you in chat?
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I did'nt provide my password to any of those fake logins.
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Then i would run a scan on your computer to check if you have some spyware that stole your data.
And you should change your passwords, just to be safe.
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You're probably using the same password for multiple things, like your email and steam has the same password... and you've signed up for some community site with that as well. This is a very bad thing to do. Either that, or a close friend is responsible that you've shared information with... or you have a trojan on your system from poking around in stuff you shouldn't have been (like cheats, skins, scripts, etc).
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Yeah ... but. In this case it's different, he does not have only a game, he has around 800 games lol.
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what the hell should WE do now?
why are you even crying here? no one can help you besides STEAM SUPPORT
should be clear
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Submitted a ticket to the support. Hope this get resolved.
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Look on your profile and see if there are any comments on the state of your pants, particularly with regard to their bagginess.
If not then I recommend you change the password for your email as well, because that would have to be compromised to get past Steam Guard. You are using Steam Guard, right?
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Even though he changed my profile to private, I still have the account logged in on my phone browser and there's no comments with regard to their bagginess. After he hacked my steam account, I think he sent one of my steam gifts to his main account so now we're friend on Steam.
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The whole "baggy pants" thing is a tradition in some circles (some universities, for example) as a way to remind people not to leave a public computer without logging out of IRC/Facebook/whatever first. It was just a passing thought - not relevant to you after all, since this guy was actually hijacking your account to steal from your inventory, apparently.
Steam support should be able to get your account back and even return any gifts he took. I see you submitted a ticket already - good luck.
So, were you using Steam Guard after all? If not then you really should switch it on when you get your account back because it does a decent job of stopping most account-hijacking. If you had it all along then there's a good chance that someone else knows the password for your email address, so that needs changing.
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Now your Avatar makes sense.
Scan pc for viruses, change passwords.
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he said his mail account's password was also changed, so he probably had SG eanbaled but it was no use in this case.
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I don't think he had it enabled, he thinks the hacker send one of his gifts to his main. The hacker probably logged in from a new PC, if steamguard would have been enabled the account would be partially locked for a week and unable to send the gifts out until then, I think.
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You will get your acc back mate, best luck also! :o, but damn, how the haaax got your mail and your acc... thats weird wtf!
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Use another computer. You can have some kind of keylogger or virus on yours!!! Check it or call someone who will find it.
If your e-mail is gone so contact support of your e-mail provider for example yahoo, google etc. Connect your e-mail with another backup account. Change all security questions.
About steam account is there a lot of good advice so i will not write any of them.
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Hijacked, not hacked. Mr. mad scientist. https://support.steampowered.com/kb_article.php?ref=2347-qdfn-4366
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I've been waiting 3 days now, how long will it take for Steam Support to respond ?
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This + that mobile Steam. It automatically logs you off when there's a new password...
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Wait... So he changed your password, yes? This automatically should log out from mobile Steam...
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Yes, I got disconnected from Steam Mobile App, but not from my phone's browser.
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And you use different passwords for your Steam and your email accounts?
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You from Japan? I thought Japanese people have above-average internet skillz
But joke aside, well you got a lot of games. Hope you'll resolve your issue soon. Steam support is really slow in answering tickets.
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Naw...originally, the profile said that he was living in Colorado but someone changed everything and deleted all his contacts. There is one person on his friends list right now though, it might be the hacker waiting for the trade restriction to lift before taking everything.
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Steam support finally replied asking some of my credit card information so I gave it to them. Do you guys know if it would take another 5 days again for a reply ?
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Then he has/had your email password too. That is a serious breach. PC? Check for key-loggers or something. Same password?
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I just woke up this morning and I could'nt log in my account, I checked my profile and it now have a different steam name. I still have my steam account logged in on my phone. My email's password is also been changed, I got it back though. What do I do ?
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