So I created a giveaway and the winner said the gift link is "already claimed", which I found weird since no one other than the winner had access to it.. Anyways I sent HB and SG a tickets asking what to do.. No surprise HB said they can't do anything but the gift DID get redeemed the day the giveaway ended (making it weirder)

The giveaway stuff has become even more weird (not gonna enter on details), but I just want to remove it.. But SG support doesn't answer (after 1 week), how do I do to remove it?

6 years ago

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The winner played your game yesterday ¯\_(ツ)_/¯

6 years ago
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Yes but he said he never received it even on the giveaway post, and he, of course, marked it as not received

6 years ago
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Considering he's still waiting for a key despite actually having the game, it's very likely he just wants another key for trading/reselling/whatever. Instead, you should make a ticket for this:

The winner has redeemed my gift, but not marked it received. How do I proceed?
If your gift has been activated or redeemed by the winner, and they have not left feedback after seven days, please create a support ticket to request received feedback. A support member will review and ticket, and if the gift is activated on the winner's Steam account, approve the ticket and update the feedback to received.

Nevermind, see steff's comment

6 years ago*
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Ok, gonna do it

Weirdest part is, he added me before playing that game, and then unfriended me... Yeah I was thinking the same, since is a good game he was probably waiting that

6 years ago
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Deleted

This comment was deleted 4 months ago.

6 years ago
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I don't know why someone would buy the game they just won and at this point I'm too afraid to ask ¯\_(ツ)_/¯

6 years ago
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I too find it weird, and the fact that he friended me, played the game and then unfriended me made it even weirder... But Idk :/
I think I will never send a HB gift again, just key

6 years ago
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The winner just wants to F you over

6 years ago
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Check your humble page to see wich email claimed the link... maybe same adress he used here... easy proof

on SG you can see his mail under winners in the giveaway itself...

6 years ago*
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How do I see that? I can only see the gift code

6 years ago
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Adding you to explain it... since posting direct link could count as call out...

6 years ago
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Report the user as well since he is trying to trick you. He played Grand Theft Auto IV on his steam that you can see.
So besides the request received feedback you should report the user as well for trying to scam you for another key

6 years ago
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