This is an unusual situation. Technically, they should have activated it by now and they're risking a suspension by not having done so. If you can't get it sorted out with them directly, you basically have three options:
1) Leave it and report them for non-activation (this seems like the meanest option).
2) Leave it and do nothing so it just kind of stays in limbo (if and when they do claim it, there's probably a good chance they'll try to trade or re-gift it, since they don't seem to understand the rules).
3) Request a re-roll to try and get it settled. This would be much the same as being unable to contact the winner. You'd want to get a screenshot of the gift showing it had been sent and then reclaim it before filing the request to make sure it wasn't claimed in the meantime and then have the re-roll granted, leaving you in a sticky situation with a new winner and no gift.
Comment has been collapsed.
16 Comments - Last post 12 minutes ago by RevCat
5 Comments - Last post 15 minutes ago by RevCat
385 Comments - Last post 34 minutes ago by sevenweasel
1,736 Comments - Last post 2 hours ago by MBaer
213 Comments - Last post 3 hours ago by looseangel
17,148 Comments - Last post 3 hours ago by pivotalHarry
67 Comments - Last post 4 hours ago by JonathanDoe
162 Comments - Last post 25 minutes ago by AgainstAllOdds84
1,240 Comments - Last post 52 minutes ago by Tucs
153 Comments - Last post 53 minutes ago by Ad4m
113 Comments - Last post 59 minutes ago by StarPONY
280 Comments - Last post 1 hour ago by Askelladd
30,539 Comments - Last post 1 hour ago by Yamaraus
152 Comments - Last post 1 hour ago by forseeker
So I am new here, signed up a week ago. My first day, just to see how things worked, I made a GA for A Merry Payday Christmas Soundtrack DLC for Payday 2 since I had one left over. So the winner was picked, I sent the gift to the winner's email and marked the contest as sent. A day later, the winner marked it as received on the contest page. When I checked today, it still shows the item in my Steam Inventory with the winner's email attached saying it will be sent to them.
Now, here is my question, it's been a week now and the item is still sitting in my Steam Inventory. It says the gift was sent to the winner's email and as I said before, he had marked it as received, but yet the prize still sits there unclaimed. What should I do about this?
I have tried to contact the winner to find out why he still has not claimed it and have not heard anything. I planned to at least give the winner a few more days at the very least to claim it. Just wanted to get some feedback on this since I can't seem to find anything on the FAQ about it.
Comment has been collapsed.