Right now, the wait can be rather significant if you are unlucky. Only a handful of Support members left and they have more to do in life than respond to tickets. It has resulted in a backlog they are doing their best to go through.
I've had tickets answered in minutes, but also have a three month old ticket on a beggar. Sad thing with that last one, he stopped using the site a few weeks ago, so a suspension won't change much. :(
Comment has been collapsed.
I had the same problem, support handled it one month later :D
Comment has been collapsed.
Usually a support reply takes about twice as long as a supply report...
Comment has been collapsed.
It could take from a couple of hours to a couple of centuries. It's all about luck really.
Comment has been collapsed.
36 Comments - Last post 14 seconds ago by VahidSlayerOfAll
2,060 Comments - Last post 1 hour ago by Wok
66 Comments - Last post 3 hours ago by Axelflox
380 Comments - Last post 8 hours ago by VahidSlayerOfAll
8,466 Comments - Last post 12 hours ago by Warriot
15,384 Comments - Last post 14 hours ago by PoeticKatana
110 Comments - Last post 15 hours ago by pb1
84 Comments - Last post 4 seconds ago by UncleDilbert
30 Comments - Last post 1 minute ago by chaosttc
1,172 Comments - Last post 7 minutes ago by Gelweo
8,955 Comments - Last post 1 hour ago by Geomax7
193 Comments - Last post 1 hour ago by shadowshiv
96 Comments - Last post 1 hour ago by shadowshiv
243 Comments - Last post 3 hours ago by Lugum
I posted a support Question/Statement yesterday, anybody know the average wait time for support request to be answered?
Comment has been collapsed.