Sounds like it's a glitch where it's all completed on the server side but isn't updated client side. You have to wait a bit or contact support later to fix it.
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Just wait an hour, if its not fixed contact the support.
I had an similar problem when I bought Mount and Blade Collection. Napoleonic Wars shouldn't have been included (it just got released that day), yet Napoleonic Wars turned from "You already own the game" to "purchase now" and back. It did it for like an hour until it was fixed (still got my copy).
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06e12
(regular users know what to do with those letters!)
:)
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And I was told the games were added to my inventory. So I went to check my inventory, and I still have the coupon, but not the games. Then when I go to buy the game (Forge), I'm told I do not have a coupon.
I've tried restarting Steam, but that hasn't helped.
Has anyone had this problem before? And if so, how did you solve it?
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