Hi guys I have been getting this error since like 1 or 2 months and now I am frustrated. Whenever I try to buy a gift or game things work well, then at the last step, when I confirm my purchase and agree to Terms and conditions I get this error:

"An unexpected error has occurred. Your purchase has not been completed.
Please contact Steam Support."

Also my paypal balance wasn't enough or anything. I have search for solution a lot and nothing helped. So I thought I'd give a shot here to see if someone else is getting same error and was able to actually resolve it.

EDIT: I was able to make purchase from gamersgate and greenmangaming but not steam

1 decade ago*

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Have you tried contacting Steam support directly?

1 decade ago
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I did sent a ticket no response yet

1 decade ago
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1 decade ago
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Funny but doesn't help me by know that Gabe is watching me, that creeps me out.

1 decade ago
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Buy it as a gift, send it to your own email address, send it like that

1 decade ago
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Alternatively, he can also try to use the new "Store the gift in my inventory to send later" option at checkout.

Then he can try the following:

  1. Go to his inventory page, highlight his new game, and select "UNPACK GIFT..". (I don't know if a purchaser is allowed to unwrap his own gift, but this seems to be worth a try.)

  2. If that doesn't work, use Steam Trade to transfer it as a giftable game to a trusted friend; then have that friend gift that same game back to him.

1 decade ago
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I cant even buy gift and i tried using store in inventory thing. :O

1 decade ago
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You may also try to purchase fund for your Steam Wallet to see if that transaction goes through.

It is possible to buy only the exact amount you need by using the method described here:

http://versaw.com/archive/2010/10/05/custom-steam-wallet-purchases.aspx

1 decade ago
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same error :(

1 decade ago
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I cant purchase anything from steam :|

1 decade ago
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Maybe because your IP address doesnt match the country address of your paypal.

1 decade ago
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You mean my ip doesn't match the street address I put on paypal? Do you think it affects the purchase?

EDIT: tried and doesn't work.

1 decade ago
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Closed 1 decade ago by DeathSighT.