Have you check the winners account to see if he has redeemed
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I have it only happen to me with IG keys for Days of Custody and Axyos but I think it was because of dev troubles.
Lucky I had some DIG keys of those games so I could easily change them.
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yes i did.. it was Shakedown Racing One from Friday Bundle 30 and the support send me a new key and it was also a duplicate.. this happened just the other day :/
And since i see this Game on your GA page i think its the same for you :/
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This is probably the case here since one of their giveaways is for that game.
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I know of at least one other user who had trouble with a giveaway of this game so it's possible the devs or IG fucked up somewhere
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Happened to me once, got new key in 1 day and it worked.
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To be completely honest I believe that neither of the keys are duplicates. My cynicism tells me that those people only try to get multiple keys and having that happen twice is ridiculous, but also highly suspicious. Just sayin'.
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I had a giveaway that ended recently and as I usually do with IndieGala links, I emailed it to the winner to not reveal the code myself. But it ended up being a duplicate.
Fair enough, these things happen, it's just the first time happening to me. So I contacted their support and received a new key the same day. However, the winner claims this is also a duplicate.
Now I don't want to start judging, but aren't they supposed to get their keys directly from the developers? What is the likelihood of this happening or has it happened to you before?
Edit: It seems other people are having issues with the Shakedown Racing One keys from Friday Special 30 bundle.
Another key turned out to be duplicate.
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