Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.
Comment has been collapsed.
If it appears to us that you are abusing refunds
That is exactly what I am curious about. Does it really only depends on Steam Support worker's daily mood?
Comment has been collapsed.
By using it twice in 2 months? It does not make any sense.
Comment has been collapsed.
how much do you buy? if it was just those two games, then youve requested refunds on 100% of the games youve purchased in the last two months, which is something that might trigger such a notice
Comment has been collapsed.
In my experience, that's actually usually the case when shopping with a respectable retailer, so long as you've purchased the item within a week of the price change, and the item isn't something like fresh food.
Basically, if the store has a refund policy, they usually also apply it to within-week-price-changes.
At the very least, it rarely hurts to try for it :)
Comment has been collapsed.
Well two refunds in two months can be a bit suspicious, to be honest. Let alone 5! refunds in 2 months as jims9350 commented, I can't believe they didn't ban him from the refunds already O.o
Comment has been collapsed.
Refunds lately have been a pain for me. Couldn't refund 200% due to having bought it over 2 weeks ago, even though all my other refunds have been far past 2 weeks.
Comment has been collapsed.
Lately more and more getting this. It seems like after the abuser's "refund for a free game trial" approach, Steam decided to take action against all (we will also suffer because of them). This being relatively new, there is no "exact" rules nor expected to be public in the future then abusers will also push the limit once they know what it was.
So Steam gives you heads up and warns you (they might have reviewed your refunds just before). You can either try to find and use to the limit. Or you can be more careful in the future such as reviewing gameplay videos, family sharing that game via friend, checking requirements beforehand etc. etc. Your account, your call...
Comment has been collapsed.
63 Comments - Last post 2 minutes ago by adam1224
70 Comments - Last post 1 hour ago by Carenard
1,094 Comments - Last post 3 hours ago by Gamy7
120 Comments - Last post 4 hours ago by Sh4dowKill
31 Comments - Last post 7 hours ago by BlazeHaze
15 Comments - Last post 9 hours ago by funnyduck99
46,874 Comments - Last post 11 hours ago by adambiser
19 Comments - Last post 3 minutes ago by SkeetSurfer
39 Comments - Last post 13 minutes ago by 9389998
237 Comments - Last post 1 hour ago by spodamayn
15,264 Comments - Last post 1 hour ago by Blando
26,678 Comments - Last post 2 hours ago by doodlehasdoodles
2,762 Comments - Last post 2 hours ago by Konsterter
5 Comments - Last post 2 hours ago by t0b3berlin
I just received a warning message like this: "You’ve requested a bunch of refunds recently. Please keep in mind that refunds are not a method for trying out games. If we think the refund system is being misused we’ll decline to grant future refunds."
I did not expect that at all since my last refund was nearly 2 months ago. I really want to know what causes this warning. Are there any exact criterias for abusing refunds? Something like "if you do this, you are an abuser"?
Comment has been collapsed.