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How long does it take for ubi to deliver a key?

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nerka99

Bought south park at ubistore, more than hour passed still did not get the key, nor there is one in "history" so i'm wondering if its normal.

9 years ago*

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19 Comments
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9 years ago
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nerka99

Did not happened :(

9 years ago
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PsyKo

How you paid for it? It's weekend, so if you used some bank transfer you might be waiting until Monday for bank to confirm payment (happened to me when buying train tickets).

In other cases it should be instant, few minutes max.

9 years ago
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G7FrAnubis

In the Spanish Ubi Store I was able to pay with credit card.

9 years ago
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nerka99

Paypal

9 years ago
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SevenFates

And was the paypal account set up to draw from a credit card or a bank account? If it was set up with both, and you went with the default settings, chances are that it went to draw from your bank account.

9 years ago
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nerka99

none, cash stored directly on PP was used

9 years ago
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G7FrAnubis

I bought Watch_Dogs and Prince of Persia TFS and they arrived at the very instant, contact the Ubisoft support right now, dude.

9 years ago
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nerka99

Support is not working on weekends :/

9 years ago
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G7FrAnubis

That sucks a lot... by the way, the key MIGHT be in your receipt, did you try that?

9 years ago
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nerka99

I only got an info that they received my order.

9 years ago
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G7FrAnubis

I mean the receipt at uplay.com > sign in > go to Shop > hover to My Account and click on My Orders > select the number and there should be there.

9 years ago
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nerka99

there is only info that my product will be on uplay when i click GAMES, it isn't

9 years ago
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G7FrAnubis

Try going here after signing up in uplay.com (I have no idea if this link will work for another countries): http://shop.ubi.com/DRHM/store?Action=DisplayAccountOrderListPage&SiteID=ubiemea&Locale=es_ES&ThemeID=8605700&Env=BASE

If it doesnt, try changing "es_ES" to yours (first es is language, "en" for english, and the second for the country: GB, US, ES...)

9 years ago
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nerka99

No south park there, just some dlc to walking dead i bought about year ago

9 years ago
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G7FrAnubis

Then it is very weird indeed... maybe they haven't replenished yet, guess there's no much to do apart from just wait and contact them by Monday.

9 years ago
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sviat

I bought there Steam games on the Spanish Uplay, key was delivered instantly, by email or you could check it on your library too, South Park is a Steam game, so you should have been received key instantly, maybe they just haven't it in stock, so just wait.

9 years ago
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Slyfon

You poor Soul ಢ_ಢ

9 years ago
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nerka99

Latelly when i buy games i have nothing but problems with them :P

9 years ago
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Closed 9 years ago by nerka99.