So, I've had previous experiences with people that would tell you that the key doesnt work and they want 2nd or they wont activate, and I know by a fact the keys worked but .... not to get bad rating or anything I buy them a 2nd gift. Once I didnt buy a 2nd gift because I was just tired of wasting money and i got the -1 rating on my profile and a not accepted gift.

So because of this now i put higher levels on GA's just so those lvl 0's and 1's that are like that (not all) dont enter. But as I said not all are like that and i really dont want to put any restrictions when i do Public GA's because they are not GA's that deserve lvl restriction. I want to know if anyone else had similar experience with people requesting for 2nd key what do they do, do they care, how you deal with it.

Tl;Dr
If someone claims key is invalid, you know its valid and they request 2nd key what do you do?
Do you put yourself level restrictions because of this?

Edit: Thanks, didnt know you could revoke keys in so many ways and resend.

6 years ago*

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Has anyone ever requested for 2nd Key

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Yes
No

I know by a fact the keys worked but

how? cause every bundlesite in existence has sent out bad/used keys before on occasion on accident. if it's really common, then chances are your bundle account is compromised. 4,700+ keys sent here and not a single time have i ran into someone trying to get an additional key out of me. only a couple of genuine bad keys (which as i said happens) & a couple of mistakes on my part (all of which were easily correctable).

~120 lvl0 sent
~240 lvl1 sent
~290 lvl2 sent

6 years ago
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So should i contact the site that send me the bundle or? I mean i know there is a chance for dupes but im sure humble bundle take care of those cases. Then again most happened about year ago.

6 years ago
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most commonly yes, just contact the bundle site and they'll replace it with a fresh copy. if they all happen to of come from the same site then i'd change password as well. i've personally had my bundlestars account compromised at one point in time shortly after the dlh.net hack happened (same password was used), and had a small batch of keys stolen, so that's also a small possibility.

6 years ago
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oh damn okay tnx

6 years ago
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If someone claims key is invalid, you know its valid and they request 2nd key what do you do?

If these are keys from bundle sites just ask their support to revoke the keys because they aren't working and send new key you will receive to the winner :)

6 years ago
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I use gift links in level 0 ones. They cannot claim it is used.

6 years ago
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Clever :>

6 years ago
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+1 to this, never fails.... so far.

6 years ago
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I currently have someone who received a gift link and claims that the key Humble Bundle provides isn't valid.

6 years ago*
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In which case you can contact Humble support, say that you sent the gift and the key seems to be wrong. Tell them that you ask for the invalidation of the key and a new gift link. This way if the winner tried to be smart, the original key will be rendered useless.
I have to add that Humble did issue non-working or duplicate keys before. Since they get them from the publishers, it can happen, just like with any other store.
Just be ready for Humble to drag their feet for a week or more. Their support tends to solve most problems, but they are sloooooooooooooow.

6 years ago
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Well they "announce" 2 days on their support page, till the first reply. We'll see about that. ;)
I made the winner contact them too. He confirmed that the link was valid, so he is the actual owner of the game, as far as their store should be concerned.

6 years ago
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They resolved my problem with the gift link and a shady winner pretty fast. And were super polite and helpful.

So even if they happen to be slow, I prefer them over any other support.

6 years ago
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My case is resolved now too. Did only take about 26h and they solved it directly with the winner. Very nice.

6 years ago
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With gift links you can even revoke the link and generate another if some scammer try to trick you. Happened to me once, and I revoked the gift with humble, and send him the gift link again. I had only suspicions, but with this you don't have to buy the key again.

6 years ago
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oh so if i choose link from humble as a giveaway i can revoke it even if he took the key? i actually didnt know that, thanks.

6 years ago
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No. But if he took the key you'll have material for a ticket to support. You'll have the proof that you provided a working gift, and that the working key arrived.

6 years ago
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ah i see

6 years ago
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I have had a few duplicates, but I knew the possibility then...

6 years ago
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