Hi, when i have bough my new pc i got Voucher for game "AMD never settle Gold". But when i try to enter the code it says "Warning! UID is not valid". When i wrote to AMD they asked me for receipt for amd product (which i havn't), but i gave them receipt for voucher. Which they said is not enough fot them. Any idea what to do?

EDIT//
Yeah! The shop answered. They gaved me the working key, they are contacting amd themselves now.

9 years ago*

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Well, did you even get receipt for AMD product? If you got it and lost it, it's sadly your fault.

9 years ago
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No i din't. I got it as gift.

9 years ago
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Then what is the purpose of this thread? There's your answer.

9 years ago
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I search for any ideas, maybe someone had similar problem and still got games.

9 years ago
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Ask the person you got it from for the receipt, or to contact the store they bought it from if it's possible for another receipt/evidence.

9 years ago
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You're screwed.

9 years ago
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Maybe the promotion is over? They had many Never Settle promotions and your one may be already over.

9 years ago
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The expire date is next month.

9 years ago
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Ask whoever gifted it to you for the receipt

9 years ago
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Did that, it was while ago so they dumped it.

9 years ago
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You should demand to the store where you bought your PC. To make AMD give it to you, you need proof of purchase I think, but it's your store fault not AMD's.

9 years ago
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They are ignoring my e-mails or they are too busy.

9 years ago
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how do you get a new pc and not get a receipt? but in any case either way you might be out of luck as that means the promotion has ended but maybe if you had a receipt they would offer you the current promotion if someone gave you an expired one

let this be a lesson to not sit on gift codes from things like AMD

as they have a self life they codes are not forever and they due run out so even if the promotion was still valid there is a chance they keys would be used up it is best to use them right away

i know it sucks they give out more awards then codes but then again people play the lotto even know all top prizes are claimed they still sell tickets and if you get one for the top prize your sol lol

9 years ago
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The expiration of the code is next month :/ And when i got gift it is normal that he gifter din't give me receipt so i will not se the "price". As i could't check it in the internet xD

9 years ago
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that is why you get a gift receipt it does not show price but still valid for returns and such

either way without the receipt i think you are screwed and i am sorry it sucks wen it happens all you can do is try plea with them and maybe get lucky bout i doubt

but for future always tell them any gifts must have a receipt as usually that is also required for warranty work

and i missed your reply so glad you got it working :)

9 years ago
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SOL my friend, sorry.

9 years ago
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I had to send only a photo and receipt of my new computer to get my games. I bought my computer off eBay so just took a picture of my receipt and sent it to them, they responded briskly and I got my games. You are required to show a receipt sometimes to get the games

9 years ago
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Yeah! The shop answered. They gaved me the working key, they are contacting amd themselves now.

9 years ago
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Closed 9 years ago by Indrug.