I entered, then went onto Reddit, found it free, instantly got it and yeah. I've also won the giveaway after that.
I asked him to reroll, nothing, I got banned in the end, after my ban the support told me that they've now removed that giveaway...
Great! 2 weeks ban for doing nothing wrong...
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You activate it?
It used to be against the rules to give out keys to games that were in mass giveaways, but I think now they just made it so that it doesn't count towards levelling up, like the description of the giveaway says.
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I can't. I've gotten it for free before I won.
First the game got free on humble.
This guy then created a giveaway for it.
I entered, forgot about it, got to know about the free game and got it.
Then I won the giveaway on here aswell.
That's how it went down.
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Wow. Xcom declassified for free. This game is really cool.
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That's not what he was suspended for. Please don't encourage people to make useless tickets.
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No. Normally SteamGifts doesn't even let you enter when you already own a game. But even when you enter and win a game you already own (for example because of an API error or because you haven't synched your account since getting the game) it's not a big problem.
He got suspended for something completely unrelated than what he claims but I'm not allowed to say because of the calling out rule.
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"He got suspended for something completely unrelated than what he claims but I'm not allowed to say because of the calling out rule."
Wait what? Can you tell me it privately?
I would really like to know since the page said "You've been banned for not activating won gifts",
which I also couldn't do, as I described.
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Wow... I always assumed you get a more detailled explanation what you did wrong when you get suspended. How are people supposed to learn from their mistakes if they don't know what they did wrong ? Hope this helps clear things up.
I've sent you a message with the explanation somewhere private. If you want you can tell me when you've read it and I'll delete it ;)
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You get the suspension reason, suspension length, name of the game, link to the giveaway, name of the giveaway creator and link to their profile, giveaway ending date, quote of the relevant guidelines with a screenshot of it, and a link to the ticket creation page.
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Responded to you in private since my comment includes the exact nature of OPs infractions ;)
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He just asked me to explain it to him so apparently he honestly doesn't know.
Apparently the only notification he got was "You've been banned for not activating won gifts." which is accurate (although not complete) but I always assumed you get a more detailled explanation when you get suspended like which game and stuff like that.
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https://www.steamgifts.com/giveaway/38ggc/the-bureau-xcom-declassified
It's definitely NOT allowed!
Referring to this: "At the moment, beta keys, guest passes, and free games are not allowed to be given away."
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The suspension was for something unrelated. Don't you get a notification why when you get suspended ?
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"You've been banned for not activating won gifts", I explained why I couldn't activate it.
This is what staff said, as to why the have have removed the ga I had entered and won:
"At the moment, beta keys, guest passes, and free games are not allowed to be given away."
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Games wins not activated
Guacamelee! Gold Edition (2017-02-19 11:37:00)
WARZONE (2017-11-15 14:44:00)
I don't see Warzone on owned games in your steam profile.
https://www.steamgifts.com/user/nurax1337/giveaways/won/search?q=warz
https://www.steamgifts.com/giveaway/CJO5A/warzone/winners
= is marked by you as received.
This is a real reason of ban.
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"You have been suspended for not activating won gifts" - So I don't think so. What would it be?
I had only one, which was this one.
It has now been removed: "At the moment, beta keys, guest passes, and free games are not allowed to be given away." is what it says on the page where I entered the ga.
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Games wins not activated
Guacamelee! Gold Edition (2017-02-19 11:37:00)
WARZONE (2017-11-15 14:44:00)
I don't see Warzone on owned games in your steam profile.
https://www.steamgifts.com/user/nurax1337/giveaways/won/search?q=warz
https://www.steamgifts.com/giveaway/CJO5A/warzone/winners
= is marked by you as received.
This is a real reason of ban.
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1) don't mark game as received.
2) don't touch the key, don't even reveal it.
3) ask giveaway creator for reroll (just write a comment in giveaway)
4) wait
5) try to be more careful next time, and leave a giveaway if you got a game.
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1) I didn't.
2) I didn't use it. I don't know, maybe I revealed it. But I honestly don't think so.
3) I did that the second I noticed what was going on
4) I did that and also made a support ticket. No reply by staff or the ga creator.
5) I forgot about what I had entered before tbh.
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Then you did everything right and your ban wasn't related to this case. You can check if you have non-activated games or multiple wins with this convenient tool, give it a try.
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Regarding 5 to avoid this in future:
You can check your current entries on this page. If you're very active, I suggest to use the 'Sync Account' button here every time after activating something on your Steam account. It automatically removes your entries from GAs, if you own it then (API exceptions: DLCs, Packs).
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This is the giveaway:
https://www.steamgifts.com/giveaway/38ggc/the-bureau-xcom-declassified
The ga was removed from the page:
"At the moment, beta keys, guest passes, and free games are not allowed to be given away."
So why was I banned now? For not activating something that you aren't allowed to giveaway that I have still won? Thanks a lot.
//Edit: Alright, forget everything above. I was completely WRONG!
I sincerely didn't know about that other game I won anymore, not going to call it (and him with it) out here...
I won it, however his key didn't work. He was extremely (genuinely) sorry and very kind in Steam chat and instantly gave me other game keys too, which is why I thought: "Poor guy, he'll get banned maybe for sending out keys that don't work. Let's just mark it as received even though I myself will not be able to win it anymore afterwards, which is a little unfortunate for me, but yeah."
Turns out that this is not the only consequence and what I did was probably against all rules too... I'm extremely sorry if I offended anyone in here without even being in the right. I'll follow all rules in the future hopefully and will not do someone that (accidently) puts a non-working key a favor anymore.
But thinking of it, it also makes sense to ban people for doing what I did, as you could easily farm this on-site level thingy, by marking things as received that you didn't really receive. However in this case I really didn't know the guy and I thought it'd just be kind of me, which is the treatment he deserved as he was really kind too. :)
Special thanks to: Sundance85 / robilar5500 / TempeteJoachim / HAKIMODO / Myrsan / Ryzhehvost for their helpful comments and tips that led towards clearing this up!
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