You can ask for a reroll by posting in the comments section of the giveaway explaining the situation, and then contacting the giveaway creator to make a reroll ticket. Be sure to mark the second game as not received if over a week passes to prevent a ban, and don't do anything with the second key (regift, trade, etc)
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Hey Carschkett,
Make a post in the giveaway asking for a reroll (you can also make a ticket to support to add information), do not use the key and DO NOT update the feedback (you should leave it pending preferably).
Closing but if you have any questions, please contact support.
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Hey,
I just won a copy of Ruzh Delta Z which I really wanted so I joined more than one giveaway. A few minutes ago I won one of them on got the game. Was very happy and used the code. Went back to check Steamgifts again and saw that I just won one more of them. I know it's forbidden to get a game twice and it was not intended. What can I do now? What do I have to do?
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