Some days ago I was stupid enough to put my Bitdefender Antivirus on autopilot and it seems it deleted some important dll and registry entries so everytime I turn on my PC my ethernet does not work and it seems that it is due to a bad Ip configuration but whenever I try to see the network's properties to change them I get an unexpected error pop-up, I tried to perform a system restore but I get a BSOD. What should I do?
IF my problem gets solved I'll be posting here the link to a giveaway of a non-bundled game you have my word.

9 years ago*

Comment has been collapsed.

"I tried to perform a system restore but I get a BSOD", does that mean you can't even format your PC and reinstall Windows ?

9 years ago
Permalink

Comment has been collapsed.

Yes, I'm doomed

9 years ago
Permalink

Comment has been collapsed.

Tried some other HDD ?

9 years ago
Permalink

Comment has been collapsed.

Yes still BSOD

9 years ago
Permalink

Comment has been collapsed.

Try connecting a secondary HDD, then setting your bios settings to boot that HDD as the primary drive & do a clean isntall on that disk, you should be able to recover all your personal files from the old HDD once you've got that setup.

9 years ago
Permalink

Comment has been collapsed.

^^^ This.

1) See this as a great opportunity to get a new HDD.
2) Either configure your computer to use the new drive or yank out the old one, temporarily.
3) Format the new drive and install your OS. Remember to install protection (e.g. Avast! and Malwarebytes)!
4) Once you're safe, re-attach the old drive to your system and scan for nasty bugs.
5) After ensuring your system is clean, transfer any desired data to your new drive.

9 years ago
Permalink

Comment has been collapsed.

Ty I will try that, I'll let you know if it worked

9 years ago
Permalink

Comment has been collapsed.

reformat the hard drive

9 years ago
Permalink

Comment has been collapsed.

  1. disable or uninstall bit defender.
  2. Re-install your Ethernet drivers (you must be having a CD that you get initially when u buy a system)
  3. Update Ethernet drivers online to latest.
  4. get AVG or Avast Free
9 years ago
Permalink

Comment has been collapsed.

Can't have BD restore the files?

9 years ago
Permalink

Comment has been collapsed.

That would depend on the settings he was using. It might no longer be an option. Then again, it could be an HDD error and BD has nothing to do with it.

9 years ago
Permalink

Comment has been collapsed.

Ty guys for help but didn't solve the problem, I'll start over with a new Hd and a clean install

9 years ago
Permalink

Comment has been collapsed.

Closed 9 years ago by rfma23.