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So this just happened....

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Shadowrunner808

I'm pretty sure this topic has been mentioned several times before but I just won a copy of a game that happened to be region locked and I'm unable to retrieve it. No where in the contest description or comments was it stated about having a region lock what so ever. So my question is this...... is there any way around this issue by any chance?

8 years ago

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25 Comments
BHTrellis188

Ask the gifter for a reroll and tell him to make sure he says it's region next time.

8 years ago
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Sooth

Can't ask for a reroll on a region-restricted giveaway that wasn't marked clearly, since it can go to someone else not meeting requirements.
Have to agree-to-cancel in the giveaway thread so the creator can cancel the giveaway entirely, or simply mark as 'not-received' if they can't provide you with a working key and you don't want to agree to cancel.

8 years ago
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BHTrellis188

Ah, ok. Sorry for the misinformation.

8 years ago
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jbondguy007

Whitelisted for correctness.
Actually, not really for any specific reason other than I felt like it. ._.

8 years ago
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Sooth

<3 :)

8 years ago
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Lalwende

You have to contact the GA creator and tell them of your issue. They should provide you with a key you can activate. Do not mark the key as received before they do so.

8 years ago
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Vlvgmr

some bundle keys are sold as region locked without one knowing it, so I'd not be radical towards region locked giveaways

8 years ago
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Lalwende

I didn't think about simply putting a ticket to delete the GA if both parties agree (and of course Support allows it) but otherwise either the giver must provide the right key or the receiver marks the GA as not received. I don't see it as radical but your mileage may vary :)

8 years ago
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Bwtter

Can you tell me, if you want of course..where does your name come from or how did you come up with that name?

8 years ago
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Lalwende

As you can see on my Steam profile the name is actually longer >.< I wanted to shorten it to just Lal (means 'laugh' in Quneya, language invented by JRR Tolkien) but it was already taken...

8 years ago
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Fnord

Just out of curiosity, what game was it? (Don't tell me who gave it!) If it was something from a recent Humble Bundle, then the creator might well have thought it was a RoW key, as they've previously been that. It's just recently that the keys they've given us have, at least in some cases, been region locked.

8 years ago
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Shaide

Humbles been giving region locked keys?? :/

8 years ago
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DeltaBladeX
(Senior Moderator)

Some of the games, yeah. Seems to depend on the publisher.

8 years ago
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Shaide

Well that stinks! Anyway to know which ones?

8 years ago
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talgaby

Capcom and Codemasters bundle are confirmed. HB support said they will look into this issue and try to come up with something that states if a bundle is region-locked.
By the way, Bundle Stars also does this, but they have a warning box on all associated bundles and store items.

8 years ago
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Shaide

I was gonna buy the CM bundle just for GAs, glad I didn't or else I woulda been stuck buying the games at full price too...lol

8 years ago
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talgaby

Most likely, if you are not RoW region.
While these locks suck, I have to admit, the fact that it puts the keys I get there in a higher rank– and, therefore, makes them more valuable– as I'm in a RoW country is a nice bonus.

8 years ago
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Shaide

I'm in a RoW region too....so, are the keys only being locked to the buyers region then and not a general/ generic region lock for everyone?

8 years ago
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talgaby

They use Steam regions. Capcom was locked to EU for some games, but Capcom is a very special publisher, because almost nobody else uses the EU and NA regions, their keys are normally ROW.

8 years ago
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Shadowrunner808

Yeah It was a key for Overlord. Pretty sure it's part of this weeks/month's Humble Bundle

8 years ago
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talgaby

Yep, it is region-locked. Still not enough people are aware of this. Talk with the creator. (Also, let me guess: it is not CIS lock but SEA?)

8 years ago
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Shadowrunner808

I think it might be CIS locked

8 years ago
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talgaby

Heh, that is somewhat more rare, but those two seem to be the largest, with SA only slightly behind.

8 years ago
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DeltaBladeX
(Senior Moderator)

If I still had my keys from a previous bundle, I'd offer them to you. But looks like its a case of the gifter not knowing of the lock.

8 years ago
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LucasC
(Senior Moderator)

Return the game to the giveaway creator and tell him to ask support to delete the giveaway.
If it was a gift that's because when you activate a game that grants you extra copies the extra copies will be locked to the region where the pack was activated and the extra copies aren't tagged. Let's say you get a key for gun monkeys (that is row and will give you an extra copy), if you activate it in Russia the extra copy will be locked to that region.
But it seems that was a humble key, I heard they are locking when you send gift links.

8 years ago*
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