You don't need slots if you simply download the RAM
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What is the reason to upgrade to 12GB? 8 GB should be enough and it is recommended to use the same type of memory for the other slot.
For the slots either consult the manual (try the ASUS homepage) or
http://www.notebookcheck.net/Review-Asus-A56CB-XX053H-Notebook.90108.0.html
"The user can open the maintenance cover after removing two screws on the bottom and then access the laptop's key components. The hard drive can be exchanged or the working memory can be upgraded in a few steps. Both DIMM slots support a maximum of 8 GB of DDR3 RAM each."
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http://support.asus.com/download.aspx?SLanguage=en&m=A56CB&p=3&s=439&os=36&hashedid=rE94BtcJKgd3rbC6
here you go (the last line is manuals)
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SODIMM is a style of RAM that fits in laptops, is all.
Just open up the bottom of the laptop (make sure you're grounded, e.g. no static shocks!) and look for the sticks of RAM in there. Usually all the slots are there, just count how many - it's probably two and the device manager has made a mistake.
Then go to the computer store and get 4GB of SODIMM sized RAM in whichever clock speed your computer can handle, 1066, 1333, etc. Then you just click the old ones out and click the new ones in. Don't touch the contacts.
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i have got an ASUS A551LB-XX190H
is it possible to upgrade my ram from 4 gb to 12 gb?
also , how do you find about how many slots your computer have for ram without having to look inside the computer?
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