Ask the creator of the giveaway to give you a working key. If he/she does not do so, mark the giveaway as "not received" after one week.
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Tell the giveaway creator that the key shows that it has already been used, he should then provide a replacement key or you can allow him to delete the giveaway.
Alternatively if he doesn't give a key and you don't want him to delete the giveaway it will stay a bad mark on his profile at the very least XD
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i've won this https://www.steamgifts.com/giveaway/UfQ3q/the-crypts-of-anak-shaba-vr nut the game is own by an other steam account so i an't redeem it
what i'm supposed to do?
thanks
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