You should open a ticket about that issue, man. And try talking to the guy meanwhile, maybe you can settle it with him.
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Would love to talk to him (have him on Steam as 'friend' while the game is not marked as received), but he's always offline when I'm online :( I did send him a message through steam already asking him to mark as received though, but nothing. Not even a word through Steam chat :(
Looks like it'll be a support ticket when 7 days have passed...
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They have 7 days, then you can make a ticket regarding their misdeeds.
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Wait 7 days. Try to contact them.
Then open support.
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What to do with people who get a gift you've sent but haven't marked received it yet? I can see in their library that it's there now, I have asked them to mark it as received, but still the gift is open in my list.
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