Please don't call out other users. If you send the key to their e-mail you can try adding them and checking if they had actually received it- sometimes e-mails get send to the spam folder or people just don't check their mails much. You can then send it trough chat. You can also ask them to mark it as received that way if you're being paranoid.
If they further don't mark it as received you can ask support while providing proof that you send the key (a screenshot of the chat with the winner should probably work for that). Also you should in general ask any further questions to support.
Comment has been collapsed.
4 Comments - Last post 18 minutes ago by Phukndeeveesss
62 Comments - Last post 18 minutes ago by Grilex
597 Comments - Last post 50 minutes ago by MeguminShiro
171 Comments - Last post 50 minutes ago by sensualshakti
15,578 Comments - Last post 1 hour ago by Kenruyoh
2,210 Comments - Last post 2 hours ago by ipax11
8,485 Comments - Last post 3 hours ago by Bum8ara5h
12 Comments - Last post 3 minutes ago by JMM72
170 Comments - Last post 20 minutes ago by FruitCober
10 Comments - Last post 24 minutes ago by adam1224
21 Comments - Last post 35 minutes ago by scorkla
32 Comments - Last post 39 minutes ago by evertonj
7 Comments - Last post 43 minutes ago by NB264
51 Comments - Last post 44 minutes ago by ObsidianSpire
I have created a giveaway (http://www.steamgifts.com/giveaway/A5Jld/red-orchestra-ostfront-41-45) and sent the game key to the winner (http://www.steamgifts.com/user/kayuiuma) (I'm sure that the key is valid), and he haven't confirm it.
http://steamcommunity.com/profiles/76561198087885146
You can see in his comments, Killua said he had won his giveaway, but as you see, kayui uma haven't won anything here.
So, if kayui uma, the winner use the key on another steam account and mark it as invalid, what should I do?
Comment has been collapsed.