9 years ago*

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The likely outcome will be that Australians will get access to refunds the same way Europeans do. That's probably about it. Oh and maybe L4D2 gets uncensored...

9 years ago
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More countries need that law, especially the one Valve is in.

9 years ago
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Heh, good luck with that.The way corporations get treated in this country you'd think they run it.

Oh, shit.

9 years ago
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DOWN WITH VALVE!

YEAH!

9 years ago
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9 years ago
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ORIGIN 4 LIFE

9 years ago
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9 years ago
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hell no pls

9 years ago
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The pain from just imagining that.

9 years ago
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+1

9 years ago
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9 years ago
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origin's sucks

9 years ago
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origin's Sucks

9 years ago
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origin blows

9 years ago
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Origin needs love to.

9 years ago
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UPLAY IS LOVE. UPLAY IS LIFE.

9 years ago
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because with uplay you wont be able to play games...so you have to enjoy the love and life

9 years ago
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Exactly, and people feel bad because having the uPlay overlay makes Watch_Dogs' FPS drop drastically. Don't you see Ubisoft wants us to (give all of our money and) enjoy life outside!!?

9 years ago
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Let's all use DOSbox

9 years ago
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DOOM and Wolfenstein 3D are our only friends!

9 years ago
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BLASPHEMY! BLASPHEMY BLASPHEMY BLASPHEMY!

9 years ago
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Why are you even here if you want down with valve..... this called STEAMgifts.com lol

9 years ago
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9 years ago
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Cheers.

9 years ago
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Hah, nice.

9 years ago
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Do you even sarcasm bro? :-P

9 years ago
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oh sweet mother of god ... WHAT HAVE YOU DONE TO YOUR AVATAR PIC? That's just down right creepy .... MY EYES!

9 years ago
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ROCKSTAR SOCIAL CLUB 4 LIF3!!!
...
...
HaHaHaHaHaHa...!!

9 years ago
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LATS ALL PLAY DRM-FREE GAMES ONLY!

9 years ago
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lets all sue valve :) we are poor and need the money :P

9 years ago
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Ehhh... Alright...
Probably won't have too much effect on me, or many other citizens of the United States.

9 years ago
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lol. We'll see about how it effects you.

9 years ago
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I'm glad about that. The US does enough to screw everyone else over.

9 years ago
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That is honestly kind of funny to me coming from someone in Germany. Need I remind you of a certain mustachioed german from the past? He didn't try to pick a fight with you so why are you trying to pick a fight with him? Every major power in this world has fucked someone over.

9 years ago
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Stalin was Russian not German... gosh some people...

9 years ago
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I'm not going to lie I almost thought you were serious at first. I facepalmed myself so hard it hurt.

9 years ago
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The erotic slap of your facepalm arouses me greatly.

9 years ago
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He doesn't seem like he gives a crap since it doesn't apply to the US, but I'm hostile? Laughable.

9 years ago
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Not giving a crap and being an ass about something are two different things bud.

9 years ago
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Blame the man, not the stach'.

9 years ago
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Honestly, at the moment there's far more concerning issues, effecting far more than just Australia at the moment.
I'm more worried about the WW3 situation.

9 years ago
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Which is why you had to state you don't need to care because it doesn't affect you anyway.

Also, why eat, there's hunger in Africa far bigger than yours so better start starving.

9 years ago
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I don't know what you're getting at...
This lawsuit effects steam users in Australia.
Hunger in Africa effects those people who are starving in Africa.
Yes, I don't care too much as these things do not directly effect me, other than seeing threads like this, news, or commercials on television.

9 years ago
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You would think that the driest inhabited continent would on earth think twice before considering permanently shutting off any Valve. ;)

9 years ago
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Clever, sir. Well done.

9 years ago
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actually that's antartica

9 years ago
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Antarctica isn't inhabited, dummy.

9 years ago
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^ a fair point

9 years ago
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yes it is, scientist live there, you amateur

9 years ago
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You could make a case that scientists only work there. No one just goes down there to live.

9 years ago
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Sued up?

9 years ago
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Australia will not win its impossible for valve to give refunds it will be a nightmare for valve and the devs

9 years ago
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whats impossible about it, for god's sake EA can do it and theyre relatively new to digital games sales

9 years ago
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The issue with them allowing refunds to be provided is that people will abuse it and scam the company out of tons of money. The problem with allowing refunds of digital goods is that there really isn't much of a way to outright remove said item from being able to be used, only to prevent redownloads and updates. There also is no way to confirm that the item is truly not working for said user and that they aren't just lying about it. Allow it for one popular game, and word gets passed along about how to scam the company into giving them free copies pretty much. I did support for a game console for two years, and I know very well that the vast majority of refund requests for games were actually scammers and there were some we even had proof that they were scammers because they were dumb enough to come in to chat via a link posted in a topic about how to scam us for what they were asking for a refund on. So not kidding about people being that stupid.

9 years ago
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How are you giving out free copies for a game if you give a refund on steam? They're remove the game for your library. Hell then i could argue that steam is knowingly scamming customers by still selling certain products that are known to be broken and will never be fixed.

9 years ago
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First of all, so what? The rest of us have to deal with unplayable games because Valve never bothered to make sure it works with their program simply because people try to do what people always try to do? Buck the system. If Valve is so concerned with people rushing through a game so they can get a refund on a completed game, then they can institute a 7 days owned/4 hours played grace period. Meaning if you've owned the game for more than a week.....they can even extend it to two weeks, you're not entitled to a refund. If you've played the game for more than 4 hours, because even the singleplayer on the easiest difficulty in CoD games take longer than 4 hours to complete, you're not entitled to a refund.

Secondly, both GoG and Origin offer refunds. I have yet to hear about how gamers are exploiting the refund system to get free games from them. Oh that's right, when you get a refund on a game, the game gets removed from your library as is no longer tagged as "owned" on the store page.

9 years ago
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Valve is American company that does NOT follow American law because....INTERNETZ.

I do not think I have ever been to a retailer that did not have some variant of a fair and open refund policy that was set in place to protect the consumer from faulty manufacturing.
Why are digital products any different?

Valve should be forced into providing necessary documentation with EVERY purchased product on Steam.

And for those people that try to scam or fraud Valve? That's Valves problem NOT the consumers. Let the billion dollar attorneys figure that out.

Valve genuinely needs their asses refunded to them.

9 years ago
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It isn't close to impossible. Valve just don't want to do it.

9 years ago
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Not impossible valve gave me a refund on one of my games I bought.

9 years ago
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lol yea.. every small shop on the internetz is able to give refunds, yet it is impossible(!!1) for the top dog valve..

9 years ago
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What's impossible about it? Who exactly would this be a nightmare to? Shifty devs who launch halfassed games and never even try to fix their broken product after launch? Devs that make missleading trailers that do not reflect their game's true quality? The only devs this would hurt are those trying to make a quick buck with poorly made shovelware. No one's asking that refunds be given out just because someone does not like a game.

Valve's attitude alone is insulting. Even when a product is completely broken and it's only fair that to give someone their money back their support makes it sound like their doing you a favor by giving you your money back. But i guess that's what happens when people kiss your ass too much.

9 years ago
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well, if the Australians laws says you have to get a refund, the refund policy should be implemented...

unless you buy early access games, that are dead on arrival... that is your problem for being a moron... or buying games that clearly doesn't run on your computer... or if you get VAC Banned.
9 years ago
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or if your computer cannot physically run the program/game even though its within specified parameters, OR if the game is a bad port, OR if the powers that be just don't feel like it... yeah totally fair.

9 years ago
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I don't see how Australia has any saying in this... Valve isn't located in Australia so there isn't any location they can sue. I get the excuse they're using, but Valve could argue that those people are using a foreign app that makes foreign transactions, meaning their laws wont apply to Valve. I hope for the best, because to refunds is bullshit. So many shit games get away with the purchases people make our of trust.

9 years ago
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Since their services are offered to Australians, they are technically doing business in Australia, meaning they are bound by Australia business law in this regard.

9 years ago
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They can choose not to sell games in Australia. They don't, so Australian law applies. US capitafascism isn't obeyed everywhere.

9 years ago
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AU customers buy through Steam AU store. We pay in $US but have our own region prices and region specific games. That means while the company is not AU, the app is definately for local use.

9 years ago
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Steam Store was meant to be changing aus's pricing to aus $s this year, don't know if that has something to do with it

9 years ago
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germany sued for the same right a few ago, and we still dont have refunds nor will we get :P

9 years ago
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That is the first thing I thought of when I read the title :P Thought this sounded similar.

9 years ago
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+1

9 years ago
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9 years ago
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So.... Half Life 3 conf... :(

9 years ago
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Now Half Life 3 delayed for 100 more years.

9 years ago
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Eh austris yaking away the time from valve for a case that tgey cant win.. Cyka blyat

9 years ago
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Only EAists dare to sue the almighty Lord Gaben...EAists will be smited by His VAChammer.

9 years ago
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“Under the Australian Consumer Law, consumers can insist on a refund or replacement at their option if a product has a major fault.”

So what's the major fault they're Suing Valve for.. I see Watch_Dogs in the title but then the game maker is responsible for any fault in the game.. not Valve.

Also.. Valve would stop offering their services to Australians before they implement a refund 'anytime a user wants' system.

9 years ago
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Product... that's the thing, when that case was carried in EU, Valve changed the naming in their TOS and they no longer offer "products", but only "services", and you never become the owner of a license for a game on Steam. Hence there is no case (which is simply an abuse of the law, as plain as anyone sees it, but the court can't do nothing in this case).

9 years ago
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^This is very true.

9 years ago
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They aren't talking about the game Watch_Dogs, they are talking about an actual watchdog, one that protects consumers.

9 years ago
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This is an retard person...If he buy a fuc••• game without looking for other players oppinion or preordering??Retard australian..

9 years ago
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This post though....

lol

9 years ago
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Yeah, retard because Valve should respect law in his country ;)

And you can't demand that I will watch 10 other players and for few days search for informations about "Is this game that broken, so I can't play it". It's Valve shop and it's their's responsibility to check if products in it is not-broken.

If shopkeeper would sell broken product (after information from clients that it isn't functioning), he should give moneys back or stop selling something.

I want that Valve will one day loose in court in some country and have to change it's TOS in this particular country. Because Valve isn't most important company in the world and they can't do as they please and don't give a fuck about law in other countries. Because change their's TOS from "have game in library" to "have limited substription for game" was most stupid thing I have ever seen. They can do this for new games, but why someone was buying games (which are only steamworks) from few years and they give him a "choice" - agree to our new TOS (which deny you your's full rights to your games) or we will take all your's games without refund.

9 years ago
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You should have a good, long hard look at yourself before you call any of us retarded, kid.

9 years ago
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9 years ago
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Don't forget the ever so clever "Dick into pussy" username.

9 years ago
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....

9 years ago
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saints row IV and l4d2 need to get UNcensored in Australia cos theres an 18+ rating. why wont they UNcensore it??? WHYY??? GTAV isnt cesnsored why???

9 years ago
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Because space tentacle dildos.

9 years ago
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^^

9 years ago
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About damn time. The law is similar on the subject in a lot of countries, including most of Europe so hopefully this will just be the beginning.

9 years ago
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valve deserves to be sued. lazy idiots.

9 years ago
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Why are they lazy idiots exactly?

9 years ago
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because they wont uncensore L4D2 or SR4 even though R18+ rating has been introduced to Australia

9 years ago
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and because there's lots of forums about "Lazy Valve" like this:

9 years ago
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The R18+ law does not cover everything. Recieving drugs as payment it totally banned.The Shandi mission in SR4, you takes an undisclosed drug which gives you some special powers. The AU censor board decided that was naughty and they made the ban.
L4D2 though should pass R18+ but its would cost Valve money to resubmit for review, let alone the hassle of what to do about previous owners.
In then end though it is up to those fossils in the censor bureau what gets censored, not game designersm, publishers, or sellers.

9 years ago
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As Azatoth said: that costs money. There is a difference between being lazy and just not thinking that something is worth throwing money at. Not that they don't have money to throw.

9 years ago
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Nice trolling.

9 years ago
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Wouldn't it be at least a little silly if Valve just decided they weren't selling anything in Australia anymore? I almost want that to happen just to see how it plays out.

9 years ago
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I'm more than sure that players would take their's (games which they own in Steam before Valve decision) DRM-free copies from some other source.

9 years ago
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Oh yes I am sure they would find another way to play their games but it would still be an interesting scenario to watch

9 years ago
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Maybe, but even hardcore pirates find it hard to resist steam's deals and ease of access. Im sure what will end up happening, if anything, is Steam will "close" the Australian store, and instead have them buy from the US store or some such instead. This would bypass AU law and protections, and frankly would probably end up saving AU customers some money anyway.

9 years ago
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9 years ago
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I remember last year Germany was considering sueing Valve because the consumer has the right to sell their games. No idea what became of that.

9 years ago
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9 years ago
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i just looked it up, and § 356 BGB (german law) says that we have the right to refund, except if we abandon that right (which i am sure Valve forces us to do with their ToS).

9 years ago
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yes

9 years ago
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9 years ago
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Ridiculous.

9 years ago
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As menrioned above its his fcking fault, not valves, whatVce has to di with him beung stupid and buyying a gane knowing he can not refund? And what valve has to do with this.. Yea the app is theirs but the product itself isnt. And why would they change their tos cause of some unhappy customer who bought a game following the hype? Hope balve wins and stop selling games in australia. Replace all of their games wuth bad rats

9 years ago
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You, sir, are retarded. Did you even read the damn article? I take it you didn't read the article, only the URL.
Valve isn't being sued by one person for the game WatchDogs, but by the ACCC(The Australian Competition and Consumer Commission, or, the Consumer Watchdog[Not the game, retard]) for Valves policy on refunds. Derp.

The ACCC promotes competition and fair trade in markets to benefit consumers, businesses, and the community. They also regulate national infrastructure services. Their primary responsibility is to ensure that individuals and businesses comply with Australian competition, fair trading, and consumer protection laws.

Next time, read the damn article before you open your mouth & make a fool of yourself.

9 years ago
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YEah I did, and i do know they arent being sued by one person, i read the whole article and they are all retards then. If they sue them for watchdogs,why not continue with Rust,Dayz,Starbound, etc,etc? You are the retard in that case. And ill open my mouth wherever I want.

9 years ago
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"If they sue them for watchdogs,why not continue with Rust,Dayz,Starbound, etc,etc?"

Yeah, it's official... you're retarded.

9 years ago
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Waiting for an statement behind the words "You're retarded".

Also,Why I said that: " “Under the Australian Consumer Law, consumers can insist on a refund or replacement at their option if a product has a MAJOR FAULT.” So, DayZ, Rust,Starbound as they are in early access,doesn't have Major Fault,but WatchDogs which is finished,does? bitch please

9 years ago
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Those games are EARLY ACCESS Which means they WILL have bugs, as it is the start of the game being made.

9 years ago
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This story has nothing to do with the game WatchDogs.

The plaintiff in this case is a consumer watchdog (notice small W) group, who are saying Steam needs to change their policies in general.

9 years ago
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I think he is just bad at english or perhaps you are right.

9 years ago
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Read your comments and then saw your username. I get it! Satire!

9 years ago
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