My giveaway for Death Rally ended 5 days ago, and in the giveaway I clearly stated I'd add the winner to Steam and send the gift that way. I added the winner about 20 minutes after the giveaway ended and since then he/she's been online on both Steamgifts and Steam pretty much every day, for hours at the time, and I've sent a friend request about once every day, when I saw him online, just in case Steam made some error with the request, but he still haven't accepted me. Would I be right to reroll after the 7 days, as I've tried to contact him the way I promised, or is it my duty to make sure he get's the game?

Either way, I'm gifting by other means now, but it'd be nice to know for the future :)
Cheers!

1 decade ago*

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Well if it's at the fault of the person who entered the giveaway, I would say that would be totally fine. Just ask for a re-roll, and state your situation.

1 decade ago
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Nope, the rules state otherwise:

  • Extraneous/special rules for giveaways require moderator approval. Public giveaways cannot have any special rules.

You can write "winner has to backflip over a pink toad and send me video as a proof to get the game", but it has no value, and if you don't send it you're the one breaking the rules.

1 decade ago
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Why not send it to their email?

1 decade ago
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Send it to the winner's email first.

1 decade ago
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I usualy do that, I just wanted to make this more personal, or something, I guess. For most of my wins, I've been added by the giver, and that's been nice, actually.

1 decade ago
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1 decade ago
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More than enough.

And it's not a promise, you are not bound to it. It's an offering.

Jesus, they are gifts, you should be grateful not fucking demanding.

1 decade ago
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If he don't want to accept the game the way I said I'd give it to him (and he agreed to by entering the giveaway), he shouldn't have it. That's not me refusing to give the game, that is him not accepting what I give, and me giveing it to someone more grateful.

1 decade ago
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I agree. The guy just wants his free games without even needing to talk to you for 10 seconds.

1 decade ago
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IRL > Games
Never know. His mom could have died.
Hell, HE could have died.

But I'd want to reroll instead of sending a key and not knowing whether it's ever used or not. Gotta' get that response! And then the guy never submits feedback, either. Or perhaps submits negative feedback when he comes back in a month.

1 decade ago
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I doubt it's anything like that as it sounds like the guy is online just ignoring the OP.

From the OP: "he/she's been online on both Steamgifts and Steam pretty much every day, for hours at the time, and I've sent a friend request about once every day, when I saw him online, just in case Steam made some error with the request, but he still haven't accepted me."

1 decade ago
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Send an email letting them know they won, and to accept your fiend request so you can send the game over Steam chat.

1 decade ago
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Then it's easier to just send the gift via said email, actually.

1 decade ago
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i had the same problem once and did that.
lo and behold a hours after sending the email, he was online with me and started the chat with me.

1 decade ago
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I dislike sending an email with the gift, since they might just add it and forget about it after.

I'm such a paranoid bastard. :P

1 decade ago
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I would wait the entire 7 days, then ask for a reroll. In all honesty, can't you just post a comment or something on their profile?

(Unless it's private. Happened to me once, only the guy didn't have the base game...)

1 decade ago
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It's private. But he's been on SteamGifts a fair but since it ended, so he should know by now that he's won the game.

1 decade ago
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Have you tried commenting on one of their screenshots (if they have any)? Worked for me when I was in a similar situation.

1 decade ago
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That would be unfair....send him the game by email he provided as stated in the rules what you should do to make it fair

1 decade ago
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Don't send it to their email. If I were you I'll ask for a reroll.

After all he's the winner he should be the one caring. If he doesn't, it's his problem not yours. Ask for a rerol.

1 decade ago
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I just sent him the gift via email, unfortunatly. I'm not even sure if I'd be allowed to reroll by this reason, although it only sounds fair.

1 decade ago
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fyi, if you change your mind you can just re-send it to yourself to cancel.

1 decade ago
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Well I don't really know how fair it is. But I would hate being ignored from one of my winners to be honest.

I would understand it if it was a timezone problem, but after having seen him online several times? I guess not.

1 decade ago
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Well, if you have offered to give someone something, and said person doesn't accept it, I'd say it's fair to give it to somebody else, right?

1 decade ago
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Completely fair in my oppinion.

1 decade ago
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i had a problem like this once, you can cancel that, but now i never send emails with keys or gifts, because if its a key you cannot ask reroll, if its a gift at least you can cancel.

Its better to send directly through steam chat or gifting to account while friends. since you have more control of it and can check if he activates an all, in the case you cannot contact at all just ask for reroll. Need a week to pass for this though.

1 decade ago
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I agree with this. If he is ignoring you it's probably for a reason. I hate to say it, but he is probably hiding something.

1 decade ago
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E-mail them to tell them they've won. If they don't reply after that, you can then reroll after seven days.

1 decade ago
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I'm having the same issue with 2 of my giveaways, it states I will contact via steam. I fully intend to wait a week then request re-roll. I made it fair by stating I would contact winner via steam. If the guy hasn't made the effort to accept a friend request and/or respond within a week then he doesn't deserve the free game I am offering.

1 decade ago
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1 decade ago
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If the winner can't bother accepting friend requests for 7 days despite being online, a screenshot of the invite and a week later, it's a reroll request if you ask me... The giveaway creator shouldn't have to jump through hoops to gift a game. Of course jade's is again the voice of reason (ie an e-mail reminder won't hurt), but I'm just guessing your winner won't bother answering even after a quick e-mail.

1 decade ago
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From the FAQ

The submitter and winner(s) of the giveaway have seven (7) days to complete the gifting process.

1 decade ago
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Yeah, I know that, I'm sorry if I was unclear, I meant, should I try harder to get to him or should I wait those 7 days and then ask for a reroll?

It doesn't really matter now as I've sent the gift via email (Is there a way to cancel those, if he doesn't accept it within the time limit BTW?)

1 decade ago
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You can go to the item in your inventory, then re-send to your own e-mail.

1 decade ago
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Cool, I thought the resend-button only would resend the same email, whatever good that'd do :P
Thanks.

1 decade ago
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OP was pretty clear about intending to wait the full 7 days before considering requesting a reroll, and it seems most people who answered the thread understood as much. No reason to shout.

1 decade ago
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Indeed, idiots just throw their two cents out there without reading first.

1 decade ago
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The irony of this comment is fantastic, haha.

1 decade ago
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:)

1 decade ago
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You are absolutely right, your comment is quite ironic because you are a liar. Just because he asked the question 5 days after the giveaway ended does not mean that he was intending to re-roll right then and there. The original post never claimed such. Way to make stuff up because you have the reading comprehension of a retard.

1 decade ago
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OP has since edited the post. At my time of commenting, OP still only said 5 days. You can't reroll after only 5 days, hence my emphasis.

You silly goose.

1 decade ago
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I did not edit my post, you silly goose.

1 decade ago
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Why do you work so hard to get the guy to accept it? If he's ignoring your requests, screw him. Too many ungrateful wretches on Steamgifts. Re-roll and give to someone more deserving and appreciative of your contribution.

1 decade ago
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He got my email and the gift while I was sleeping. Now I'm just waiting for him to register it as recieved.

1 decade ago
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Did you send gift over email, cause some people may not mark it as received, in that case contact support with proof that you've sent the gift.

1 decade ago
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He still has 2 days to mark it as recieved, and he haven't been on SG for a while now, it seems, so there's no problem left, as long as he marks it in time, and if not, support can handle this. Thanks all.

1 decade ago
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This is why I like giving keys via Steam because then I can tell them straight up to mark it as received.

1 decade ago
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Yup, agreed.

1 decade ago
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The rules say "The giveaway creator has 1 week to email it before you can mark the gift as 'Not received'." When you win a giveaway, the site tells you to check your email and mark the gift as received once you find it in your email. It seems pretty clear that you would be breaking the rules by not attempting to send it to him by email. (I see you sent it to him by email now, but I just wanted to explain what I think the answer to your original question is.)

1 decade ago
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I thought we were free to send the gifts any way we wanted to, especially since I did clearly state that I'd befriend him/her and give it that way. But I guess you learn as you live.

1 decade ago
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TO throw my fifty cents, I would recommend to open a ticket asking this so them can answer you will full details. For what I know it will be slow, but you will get the best answer you can, and then post it here publicly so others can learn from it and use it in the future. Just my Humble Opinion ^^u

1 decade ago
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Yeah, that's probably a good idea. I was hoping a member of the support would see this thread though ;P

1 decade ago
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lol...then open your eyes,Jade answered your question a day ago already. You transmit the gift the way you like,but if he does not respont when you add him on steam you gotta write him a mail and tell him that you want to transmit it directly via steam.

Jades post

1 decade ago
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That's definitely not what his post says. It's sort of close though.

1 decade ago
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I'm using SG+, so I was looking for the (Support)-tag but didn't see it. Thnaks for pointing that out. But also, not exactly what he said, but I get the meaning.

1 decade ago
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As stated above, you might try to email the winner to let him know you added him to steam to give him the key if that is the way you prefer to use to proceed.

Same happened to me with my last giveaway, I'm pretty new to this, as was the winner himself, he just nicely emailed me back and accepted the invite. Not knowing why, I would barely accept myself random invites(but would wonder about steamgifts if that happens from now on, that said, I'm pretty confident I won't ever win but lotteries are fun).

Might be just circumstances and we are all busy at times (add to that I let my comp run, browser and steam even in game, just a bad habit, but my played time really means nothing... 110 hrs in dead island the past week for the history, I'm in the end of the act II... Seriously, nobody can be that bad it would take that long to reach that point side quests included :D).
As long as the 7 days delay is going, no need to go to the extreme nor be worried, just do your best to contact the concerned person.

1 decade ago
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Closed 1 decade ago by Oxol.