Have you tried contacting the Dev who created the giveaway via Steam chat?
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Hmm. It may be that he spends most of his time in offline mode?
Well, best of luck getting this resolved :)
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Thanks for the heads up. I checked our database and everything appears fine on this end, we received 50 unique keys from the developer, and the winners each received one of those keys. I contacted the developer, so I'll keep you posted and we'll get it sorted out soon.
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Daynov, I updated your key with a replacement from the developer (thanks to Retroboy above), so you should be all set!
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Hey there. As the title says, 10 hours ago I won a key from the advertised giveaway for Eldevin : Deluxe Pack, but upon activation it shows as a "duplicate code". And since keys are distributed automatically I can't really mark it as "not received" as the option is greyed out.
What am I supposed to do in this situation, contact support?
Thanks!
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