Actually the guidelines ask you to refrain from contacting the giveaway creator, unless it's been 7 days since it ended.
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Hmm, indeed. I was pretty sure it was different: "give a day or so, then add raffler on steam". Edited guidelines?
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Keys are not sent automatically when a giveaway ends, you have to wait for the giveaway creator to send it. Check the page later.
It could also be sent to your mail, or maybe they'll add you on Steam, so keep an eye on that too.
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Ended 1 hour ago
Ended 1 hour ago
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Keys are sent automatically only in giveaways with 50+ copies.
Keep waiting, for a week if needed, that's the time allowed to gift, only then you could contact support.
(I don't think this will be the case)
Even in that case I would contact the giveaway creator first, to know if there is a serious reason behind the waiting.
(and only after the week)
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I win this giveaway:
http://www.steamgifts.com/giveaway/mAhJz/skara-starter-package
and I didn't receive a steam code - what should I do ?
http://imgur.com/pImuugO
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